"BAD, BAD, BAD Battery life - only 2-3 hrs of normal use"0.5 starson by deborah2013
Pros: none, I would never buy another Dell product
Cons: Horrible battery life and horrible customer service from Dell. Dell does not stand behind their computer.
Summary: The Dell Inspiron 14z is sold as an ultrabook. We get 2-3 hours of battery life even when we are doing simple, low energy tasks like editing a document. Reality (2-3 hours), Dell's promotional materials (5-8 hours), and their post-purchasing customer service are three entirely different things. We are very unhappy customers.
Dell's promotional material says that the Inspiron 14z (6 cell battery) gives "Power to stay productive - Ultrabooks don't skimp on battery life: with 5 to 8 hours or more of running time they can keep you productive all day" (http://www.dell.com/us/p/inspiron-14z-5423/pd) and Dell's on-line customer service chat will tell you the "Inspiron 14z's battery last for up to 7 hrs depending on operating conditions"
We bought the Inspiron because we thought we were getting a reasonable battery life. After we purchased the computer, we contacted Dell about the battery life issue, thinking that the computer was malfunctioning and could be repaired. We even sent it back to them for "repair." Still only got 2-3 hours. We talked further with customer service (many calls over many weeks). Dell's technology staff now say that with a 6 cell battery, you should only expect 2-3 hours and that the marketing material (5-8 hours) refers to time when the computer is asleep. I don't know about you, but I'm not being "productive all day" when my computer is asleep.
Dell won't stand by their product. They basically told us that we should have known that a six cell battery will only last 2-3 hours and we were out of luck. We will never buy another Dell product. Their customer service is horrible and you can't trust anything they say on their own websites or in their on-line chats.