"Good while it worked. Then Dell got involved."0.5 starson by Dignuke
Pros: Light, powerful, and good enough for what my mom wanted to do on it. She composed music through computer software and would copyright it and etc.
Cons: Dell destroyed her laptop with system mechanic.
Summary: Dell's technical service told my mom to download System Mechanic and it destroyed her computer. It can't even turn on now. They are only offering her a refurbished laptop and they claim no responsibility even though she bought the program through Dell. He made me read the warranty which explains what they believe they are "responsible" for but since THEIR technical service rep persuaded her to buy and install the program you'd think Dell would step and say, "I'm sorry," and right their wrong. Instead I got tons of BS. Each time you ask to talk to someone higher they claim there is no one higher, yet somehow they seem to always lie because the first liar then got his manager to talk to me, and then that manager got his supervisor to talk to me. Been with Dell for many many years (more than 10) and I almost made the mistake the buying an Alienware laptop for myself and a XPS Ultrabook for my wife the other day. I will NEVER deal with Dell again.