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Dell XPS 15

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Average User Rating

1.5 stars 11 user reviews
My rating: 0 stars

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  • Rating Breakdown:
  • 5 star:
    3/11
    3
  • 4 star:
    0/11
    0
  • 3 star:
    0/11
    0
  • 2 star:
    2/11
    2
  • 1 star:
    6/11
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Results 1 of 11
  • "Laptop doesn't work as advertised. A major wifi flaw."
    0.5 stars
    on by DeltaEngineer

    Pros: Looks good.
    Fast processing.
    Decent keyboard.

    Cons: Wifi is unusable, defeating the purpose of a laptop.
    Loud fan noise.
    Gets fairly hot.

    Summary: I am an engineering student who needed a laptop that was powerful and somewhat affordable. I recently purchased this laptop from Best Buy and found out very soon that the wifi did not work well on this laptop. As I did my research, I can see this is a problem for a lot of people. It's a problem for FAR too many people.
    When I spend $1,700 of my hard earned money to do my work and study, I expect to get what I payed for. As an engineering student, I can say that the Dell engineers are failing to do what they were hired to do. This wifi problem has been an issue for MONTHS, yet they still ship this product and have no warning to potential buyers when they know this is an issue. You must understand that this company has attempted to address this issue with external wifi receivers, BIOS updates, driver updates, etc and it still has yet to fix many of the units they've shipped. Dell apparently isn't even bothering to look at the engineering of the wifi receiver, because keep in mind that this is the only product in modern technology that seems to have this "mystery" wifi issue.
    I'll say the pros of this laptop is design, speed, a great screen, and pretty good specs. However the faulty wifi negates all of this. I would have been better off with a desktop. The fan noise is an issue as well and can hardly use it in class without distraction.
    I'm highly disappointed. More so at the fact that Dell has known the wifi was faulty for months yet has done nothing about it and still ships the product. The drivers do not work; I have been through the pain of tech support. Thier "solutuons" clearly don't work. You will in all honesty be better off with an Acer, Asus, or Lenovo conputer. Dell has ruined their conpany name with this product. Frankly this needs to go to court and Dell needs a lawsuit against them for even shipping this product without a warning of an acknowledged issue, and I'll be happy to take this to court.

    Updated on Feb 3, 2013

    EDIT: There are some spelling errors in my review because I posted it from my iPhone. My apologies for that.

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Back to CNET's review of the Dell XPS 15

Where to Buy

MSRP: $1,299.99

See manufacturer website for availability.

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Quick Specifications

  • Processor Intel 3rd Gen Core i5 3210M
  • Memory 6 GB
  • Hard Drive 500 GB - 7200 rpm
  • Operating System Microsoft Windows 7 Home Premium
  • Display Type 15.6 in
  • Graphics Processor nVidia GeForce GT 630M with 1GB GDDR5 VRAM
  • Optical Drive CD/DVD Burner
  • Weight 5.79 lbs
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