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"Lots of problems and many returns." on
Pros: Wide screen (only one dead pixel) that is good for DVD playback.
Cons: Overheats and dies. The air intake clogs with dust and dirt in a short time, causing significant overheating problems. The PC might work fine in a business environment where air is filtered for dust, but not in a home environment where it gets used as a r
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"Support issues greatly reduce value and rating of machine" on by shan01
Pros: Great bundle for price - when system works!
Cons: Service and support delays and inconsistencies
Summary: Careful before you buy emachines. Their promised 5 day turnaround time for repair is now 23 days and counting and they have been inconsistent in saying where the delay lies.
I have 2 emachines (a M5313 and M6807). Both machines needed repairs after a few months - so I only sent one in to make sure I didn't lose them both at the same time.
The one sent in needed a new motherboard. I sent in the computer on 10 Feb. 6 days later, on 16 Feb I phoned them - and they couldn't find the machine at first. Then they found it - it had arrived the day before but was sitting the warehouse.
I phoned them again 5 days after that on 21 Feb - they were just replacing the motherboard.
I phoned them 3 days after that on 24 Feb - they were just finishing off the final quality assurance check. That same day, I phoned customer service to see why everything was taking so long and lodged a complaint to this end.
4 days later, on 28 Feb I phoned them - they now say they are waiting for the motherboard to arrive!
No they cannot give me any more information than that. I leave the rest up to your imagination!
Others have had similar problems. Visit http://www.complaints.com and http://www.consumeraffairs.com/computers/emachine.htm to see how others have fared. -
"Overheating nightmares" on
Pros: Everything except...
Cons: overheating. It can simply be sent in for a free warranty repair, but when I got it back, they broke the CD drive. I sent it back, and they fixed it, but broke the door on it. I sent it back, and everything was fine, but it has begun to overheat again.
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"simple solution for overheating" on by antonamerica
Pros: so far so good
Cons: 4 years lasting battery
Summary: This is the decent laptor, for a decent price. But major problem is overheating. The thing is cooling radiator is recalled by factory, so you can do that for free. The one which is overheating says "REV 1" you need it replace with the one that says "REV 2". Even your laptor not on warranty, they will do that for free. That what was I did, and sinse that no problem.
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"horrible! do not buy this laptop" on by ninga 787878
Pros: cheap, can do basic actions
Cons: constintly overheats
Summary: this is a horrible laptop! its works ok at first but then it just breaks down, and constintly overheats! mines gotten to a point when it overheats when its starting up!! now im lucky if it starts up at all!! even if it starts up it will overheat in 10 min even if im not doing anything at all. so in conclusion its a peice crap laptop
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