Simplify your laptop buying
- Average user rating: 2.0 stars out of 18 reviews Back to product review
- My rating: 0 stars Write review
User reviews
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2 out of 2 people found this review helpful
4.0 stars
"Hardware + Software Pkgs + Upgrade(add ons = Bang for the Buck"
Pros: Size and weight are ideal for home use. Although keybord config takes some getting use to, everything is all there. Second Gateway product and I am satisfied with customer service, especially their "Chat with a live Tech" feature. Love the wide screen and
Cons: Battery life of 2 hours average is a little short. The wireless router (Netgear) that is bundled with this machine is HORRIBLE! What a Nightmare! The machine loves Linksys (WRT54G v2.2) and so do I, but buy it from someone else besides Gateway if you can,
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1 out of 2 people found this review helpful
1.5 stars
"Extremely disappointed repeat customer"
Pros: For the features offered, it's reasonably priced...but only if you're on a flexible budget. Otherwise, forget it, because it's a purchase that will keep on costing (see below).
Cons: CUSTOMER SERVICE IS HORRIBLE. Gateway severely LACKS in its communication abilities, both with the customer and within their corporation. Their departments are so disconnected. Tracking numbers are useless (e.g. I was given a DHL tracking # and, without w
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2.5 stars
"Works well but has major problems."
Pros: Quality product in that it does what its supposed to do. A basic desktop replacement. Good starter computer to help you learn about computers because you will have to eventually fix it without the the help of Gateway.
Cons: The worst thing about this product is that its made by Gateway. There service is so bad that I wonder why they even have a custormer service department. Its as if they exist to tell you how much a mistake you made by purchasing a Gateway computer.
Summary: Every computer has its problems, the most imp... read more
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0.5 stars
"DO NOT BUY GATEWAY!!! MPC bought Gateways customer base and they are the WORST company!!!!"
Pros: Nothing but issues that never get fixed no matter how many time you send in you pc...
Cons: DO NOT BUY GATEWAY!!!!!!!!!! DO NOT BUY GATEWAY!!!!!!!!!!!
Summary: I called Gateway then they say they can't hel... read more
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3.5 stars
"The M520 in its day was a good laptop."
Pros: Excellent touchpad, 15.4" widescreen, dvd burner, quiet.
Cons: Sometimes overheats, 64 mb graphics card. Battery life.
Summary: I've owned my M520 for about 2 years, and in ... read more
