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Gateway NX500X (discontinued)

Gateway NX500X

Entered CNET Catalog: 09/17/2005

SKU: nx500x

Manufacturer: Gateway Inc.

Product summary

The goodThe good: Affordable; well configured for the price; good performance; solid design.

The badThe bad: Lacks DVD burner; somewhat dim display; unimpressive battery life; small hard drive.

The bottom lineThe bottom line: Gateway's affordable NX500X proves that you don't have to spend an exorbitant amount of money to get a respectably configured notebook.

Average user rating: from 5 users
3.0 stars

CNET editors' review

  • Editors' Choice: No
  • Reviewed on: 11/10/2005

Gateway's affordable NX500X proves that you don't have to spend an exorbitant amount of money to get a respectably configured notebook. Our $950 test configuration featured a nice wide-screen design, a typical array of features, and solid performance. Battery life was just so-so, however; if your work requires lots of time away from the socket, we recommend the comparably priced, though slightly bulkier, HP Compaq Presario V2300.

Though Gateway calls it a thin-and-light, we consider the NX500X more of a midsize laptop; it weighs 6.3 pounds and measures 10.4 inches deep, 14 inches wide, and 1.3 inches thick. Clad in sophisticated hues of gray and black, the NX500X has a pleasing design that feels extremely sturdy and solid. The system's big, firm keyboard provides deep key travel and is quite comfortable to use for long typing stints. Under the keys is a moderately sized touch pad that features a separate area on its right side for scrolling through documents. The mouse buttons are wide but too small for our taste.

The laptop features a 15.4-inch wide-screen display with a standard 1,280x800 native resolution; it lacks the glossy, high-contrast treatment found on other models, and we found it to be a bit dimmer than average.

Featuring a typical array of connections, the Gateway NX500X comes with four USB 2.0 ports, a PC Card slot, and support for Ethernet and modem. There's also a 4-in-1 memory card reader, and a FireWire port for connecting to digital video cameras and other similar devices. Integrated 802.11b/g Wi-Fi comes standard.

Configured surprisingly well in light of its modest sticker price, our Gateway NX500X test unit came equipped with a midrange 1.73GHz Pentium M CPU; 512MB of slow 333MHz DDR SDRAM; and a meager 40GB hard drive that's too small for those with large amounts of digital data. To keep the price under a grand, the system foregoes a more expensive DVD burner and features a fixed DVD-ROM/CD-RW combo drive that can play CDs and DVDs but burn only CDs.

The Gateway NX500X's performance was good, landing it a competitive score on CNET Labs' MobileMark benchmark that rivaled the comparably priced Acer TravelMate 2355LCi. The NX500X will ably handle productivity tasks such as e-mail, Web surfing, and word processing. Its standard 6-cell battery delivered average life--just shy of 3 hours--placing it ahead of the Acer's 2 hours but behind the Dell's 3 hours, 45 minutes and the HP's impressive 6-hour time. You can purchase an 8-cell ($30) or 12-cell battery ($60) on Gateway's Web site (CNET did not test either of these batteries).

Gateway backs the NX500X notebook with a standard one-year warranty that includes replacing faulty parts and repairing the laptop should it need to be serviced. For technical help, a 24/7 toll-free phone hotline is available, and you can also reach someone via e-mail. If that's not enough hand-holding, the company also sells a myriad of extended and more expensive warranty plans.

For more detailed information about warranties and service plans, check out Computer Shopper's overview of 37 major computer vendors.

Mobile application performance
(Longer bars indicate better performance)
BAPCo MobileMark2005 performance rating  
Gateway NX500X
196 
Acer TravelMate 2355LCi
193 
Dell Inspiron 6000
190 
Compaq Presario V2300
159 

Battery life
(Longer bars indicate better performance)
BAPCo MobileMark2005 Battery Life Minutes  
Compaq Presario V2300
355 
Dell Inspiron 6000
224 
Gateway NX500X
175 
Acer TravelMate 2355LCi
121 

Find out more about how we test Windows notebooks.

System configurations:
Gateway NX500X
Windows XP Home; 1.7GHz Intel Pentium M 735; 512MB DDR-SDRAM PC2700 333MHz; Intel 82852/8285 64MB; Hitachi Travelstar 4K40 40GB 4200rpm

Compaq Presario V2300
Windows XP Home; 1.8GHz AMD Turion 64 ML-34; 512MB DDR SDRAM PC2700 333MHz; ATI Mobility Xpress 200M 128MB; Fujitsu MHT2060AT 60GB 4200rpm

Dell Inspiron 6000
Windows XP Home; 1.6GHz Intel Pentium M 730; 512MB DDR2 PC3200 SDRAM 400MHz; Intel 915GM/GMS, 910GML Express 128MB; Hitachi Travelstar 5K100 60GB 5400rpm

Acer TravelMate 2355LCibr /> Windows XP Professional; 1.4GHz Intel Celerton M-360; 512MB DDR-SDRAM PC2700 333MHz; Intel i855GM/GME 64MB; Hitachi Travelstar 80GN 60GB 4200rpm

User opinions

Select a User Opinion to view: 1 2 3 4 5

User Rating: 3/10

Gateway Systems are the worst!

Pros: Waiting 4 weeks for delivery

Cons: The system crashing out of the box while loading software!

Review: The first laptop I bought had a power problem. The replacement was slower then the 4 year old laptop that it was going to replace. Fianlly I told them lets go with the Duo Core laptop. It worked out of the box (turning it on) once I started installing applications then it crashed.

I guess I will stick with my old IBM, dropped and well traveled it still works. Gateway could learn of few things about laptops from IBM.

I gave it a 3 for the ability to turn on. It's the least I could do!

User Rating: 8/10

Powerful, Reliable, and Inexpensive

Pros: Sleek, stylish design. Widescreen. Intel Centrino Optional

Cons: On base model, dim screen and lackluster memory/HD

Review: Lets start with my configuration: This notebook is baseed at $950.00, and it gives you little but enough for basic computing on the go. I paid the extra $25.00 for the ultrabright screen option, $100.00 for an ATI Raedon 600M graphics card, $45.00 for an 8-cell battery, and $50.00 for 533mhz 512mb DDR2 memory.

Overall I am very pleased with this computer. The ultrabright screen in a necessity; the standard screen is dim but the ultrabright screen brings out a great deal of clarity. I agree with other reviewers at a short battery life. I must say that the standard 6-cell battery is at best a match for dell's standard 4-cell. An upgrade to the 8-cell battery (at no extra size) lets me watch 2 1/2 hours of video either from the HD or a DVD before I get a low battery. I expect 3.5 hours during regular computing.

The built in wireless from intel is a godsend. Not having to worry about a PCMICA card hanging out 2 inches makes true 'lap'top computing a breeze. And lets not forget the 4-in-1 SD card reader. For backing up files I find it much more convienent than a flash drive. I just keep a 2gb SDcard in my wallet and keep my backups on it. There is the small issue with SDcard compatibility with other PC's that dont have a reader, one can always go to Kinkos or Staples in the event of a crash to retrieve backup data. I prefer the card-in-wallet over a flash-drive on the keychain.


The design is modern, art deco, and even futuristic. It is simple, sleek, and beautiful. People often show interest in cafe's and coffeshops when I take it out of the case. For the price (my model was $1100.00) I can honestly say I have not found a better deal elsewhere. For moderate computing needs on the go, I highly reccomend this PC.
Updated
I have had this machine for 10 months now. I bought it with the ATI Raedon 600x mobile video card, 60gb hard drive, ultrabright screen, and 1.7ghz intel pentuim M processor. I spent a grand total of $1100 on it, and it was worth every penny.

I have had the hard drive and cd drive fail on me, however gateway replaced them for free, no questions asked. Even the return shipping was included. I am currently running Vista ultimate on it, with no issues whatsoever. This machine is very powerful and can handle advanced graphics and demanding software such as flash and dreamwever. Overall, I would rate this machine as a 7. Very good, but the base model at $800 lacks that extra umph.

User Rating: 10/10

Good deal works like a charm

Pros: Not Available

Cons: Not Available

Review: Owned one and love one. Good deal I don't know why other reviewer had so much problems but i don't share his opinion. Never had a probem always working always ready to go. One flaw which those people didn't mention so that is why I think they don't own it or simply like to complain a lot or they just bought it, is that hinges crack by the way i am not only one with that problem if you do the research and read many more reviews you will see that other owners experienced that. BUt i don't care don't think this lop top will last me longer than another year or two and I don't think the hinges will have enough time to cause me more trouble. Defenitely good deal. You will love it and I think you won't be dissapointed. Try it I think circuit city has 14 days return policy you don't like it return it. Get extended worranty is a good thing to have. But you shouldn't have any problems. If you get extended than it makes sence to get open box item and save anywhere between 10 to 20%. Hopes that helps.

User Rating: 9/10

An amazing computer

Pros: Very fast and very thin

Cons: Wireless internet can be slow with online games (steam powered games)

Review: I bought this computer to play my onlines and for school. This computer is compatible with alot of the new features. Its got amazing technology and wireless internet. It can be slow on some big online games but its really nice to use just to surf the internet. If i ever get another computer it will sure be a gateway. Nothing else

I love this computer and I havent had any problems with it yet.

User Rating: 1/10

Nice until it breaks down and needs 4 repairs

Pros: Hard to imagine any at this moment

Cons: How many times does my computer have to be sent back still broken.

Review: I have a Gateway, and so does my girlfriend. I bought them because of the supposedly excellent customer service. My bad. I just wrote a review for hers (the 250) which had to be sent in five or six times for repairs before they finally fixed it. Sometimes they sent it back without even touching the thing. How frustrating! This one only had to be sent in four times, so maybe I should be happy? Finally they offered to replace it -- but with a lesser model! It's like they're trying to get me to tell everyone in the world this is the worst purchasing experience I've ever had. Do yourself a favor and shop somewhere else.

Tips on Gateway NX500X

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Gateway NX500X specifications

  • General
  • Recommended Use Small business
  • Width 14.1 in
  • Depth 10.4 in
  • Height 1.3 in
  • Weight 6.1 lbs
  • Notebook type Mid-size laptops (6-7.5 lbs.)
  • Wireless capabilities IEEE 802.11b
  • Processor
  • Processor Intel Pentium M 1.7 GHz
  • Data Bus Speed 400.0 MHz
  • Chipset Type Intel 852GME
  • Cache Memory
  • Type L2 cache
  • Cache size 2.0 MB
  • RAM
  • Installed Size 512.0 MB
  • Technology DDR SDRAM
  • Storage
  • Hard Drive 40.0 GB
  • Optical Storage
  • Type CD-RW
  • CD / DVD read speed 24x (CD) / 8x (DVD)
  • Display
  • Display Type 15.4 in TFT active matrix
  • Max Resolution 1280 x 800
  • Video
  • Graphics Processor / Vendor Intel GMA900
  • Audio
  • Audio output type Sound card
  • Audio Input Microphone
  • Input Device(s)
  • Input device type Keyboard , Touchpad
  • Telecom
  • Modem Fax / modem
  • Max transfer rate 56.0 Kbps
  • Protocols & Specifications ITU V.90
  • Networking
  • Networking Network adapter
  • Data link protocol IEEE 802.11 b/g , Fast Ethernet , Ethernet
  • Expansion / Connectivity
  • Expansion Slots Total (Free) 1.0 PC Card - Type II , 2.0 Memory , 1.0
  • Interfaces 1.0 x IEEE 1394 (FireWire) - RJ-11 , 1.0 x Display / video - VGA , 1.0 x Hi-Speed USB - Hi-Speed USB , 1.0 x Microphone - RJ-45 , 1.0 x Ethernet , 1.0 x Modem , 4.0
  • Power
  • Power provided 65.0 Watt
  • Battery
  • Technology Lithium ion
  • Installed Qty 1.0
  • Operating System / Software
  • OS Provided Microsoft Windows XP Home SP 2
  • Software Drivers & Utilities , Microsoft Works 8.0
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