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HP Compaq Business Notebook nx5000 (03/03/2004)

HP Compaq Business Notebook nx5000

Entered CNET Catalog: 03/03/2004

SKU: PL528UA

Manufacturer: HP

Manufacturer description

The HP Compaq nx5000 is a feature rich, lightweight notebook designed to maximize productivity without compromising mobility or value for money. Incorporating Intel Centrino mobile technology (select models), the HP Compaq nx5000 delivers everything you need while away from your desk with a full day's battery life. The HP Compaq nx5000 provides the flexibility you need to adapt to changing working environments.

Product summary

The goodThe good: Top-notch battery life; excellent assortment of ports; good audio; quiet fan.

The badThe bad: Three-prong plug; one-year warranty; hard to open.

The bottom lineThe bottom line: With more than six hours of battery life, the sturdy nx5000 is a good choice for frequent flyers and desk jockeys.

Average user rating: from 12 users
3.0 stars

Editors' review

  • Editors' Choice: Yes
  • Reviewed on: 05/05/2004
You'd be hard-pressed to find a mainstream laptop that provides more for less and in a smaller package than the HP Compaq Business Notebook nx5000. At 6.3 pounds, not only is it smaller than competing systems, it also shows the possibilities of using Intel's Pentium M processor to downsize bulk for the sake of mobility. Despite its compact size, the HP Compaq Business Notebook nx5000 is not an underpowered weakling. On the contrary, this affordable business laptop has all the right stuff for work and play, including a 1.6GHz CPU, a 15-inch screen, excellent audio, and all the ports you could ever want. The nx5000's three-prong power cord can make it difficult to find an outlet for recharging, but you won't have to plug it in often, because this marathoner can run for more than six hours on a charge, making it an excellent all-around travel companion.

By packing so much into such small a space, the HP Compaq Business Notebook nx5000 is a hybrid that has the gear, the performance, and the battery life of a desktop replacement in the case of a mainstream notebook. It provides all of the creature comforts of a huge laptop for pounds and inches less than the rest, and it does it with a sophisticated design that you'll be proud to show off wherever your travels take you.

A wireless on/off button above the keyboard helps you conserve power when you're off the network.

At 6.3 pounds and measuring 1.5 by 12.8 by 10.8 inches, the rounded, black-and-silver plastic case is a few tenths of an inch thinner and a few ounces lighter than IBM's ThinkPad R50, and it's tiny compared to the ABS Mayhem G1. Add in the compact AC adapter and the power cord, and you have a tolerable 6.8-pound travel weight, although you'll need to find a three-prong outlet to power up this puppy. The system's 4,400mAh lithium-ion battery pack gives the HP Compaq Business Notebook nx5000 an exceptional six hours of use.

Like its Compaq cousins, the nx5000 has a large central lid release that is easy to unlatch but requires an extra hand to flip open. After you fumble with it a few times, you'll learn to do it with one hand by slipping your thumb up to push the lid open, but other notebooks have latches that are easier to use. Once you get inside, you're rewarded with full-size, 19.3mm keys with 2mm of depth, which makes typing comfortable and intuitive. The oval touch pad is responsive but lacks a scrollwheel or a button for zipping through long documents.

Even when working hard, the HP Compaq Business Notebook nx5000 keeps its cool, despite having only a single, very quiet fan on the bottom. The JBL Pro speakers and the SoundMax audio chip are a bonus because, despite its business pretensions, the nx5000 can rock, with solid bass, rich midrange tones, crisp treble, and the ability to blast it with the best of them. With excellent push-button volume controls and a mute button that lights up red when activated, all the system lacks are external CD-player controls.

HP offers a variety of configuration choices for the HP Compaq Business Notebook nx5000, ranging from a $1,199 1.2GHz Celeron M model to the top-of-the-line, $1,684 1.6GHz Pentium M version that we tested. All systems can hold as much as 1GB of 266MHz RAM. Hard drive choices run the gamut from 30GB to 60GB, with a couple of 5,400rpm high-performance versions available. You can fill the modular bay with the CD-RW/DVD we looked at, a second battery, a 60GB or 80GB hard drive, a floppy-disk drive, or a DVD+RW disc burner. You can order the system with either an XGA or an SXGA+ display, but the nx5000 comes only with Intel's Extreme 2 integrated graphics, which may use as much as 64MB of the system's memory, making the nx5000 less than ideal as a portable gaming machine.

The modular drive bay can hold a second battery, a floppy drive, a DVD+RW drive, or this CD-RW/DVD drive.

The HP Compaq Business Notebook nx5000 provides ports aplenty. In addition to a pair of USB ports, a FireWire port, an S-Video connector, and audio and external monitor ports, the system has a parallel and a serial connector. For connectivity, this business laptop also has ports for Ethernet LAN and a V.92 modem, as well as an integrated 802.11b/g adapter or an optional dual-band adapter that covers all the Wi-Fi bases. Adding Bluetooth costs only $24. Expansion is at hand with a pair of Type II PC Card slots and a Secure Digital flash card reader. In addition, the nx5000 is one of the few notebooks these days with an infrared interface.

In tune with its business aspirations, the nx5000 doesn't come with much software beyond Windows XP Professional, although HP's homegrown diagnostic utility is a good way to track down problems. However, we did note that it overrated our battery's capacity. The nx5000 laptop also comes with Sonic's RecordNow CD utility and InterVideo's WinDVD movie player.

The HP Compaq Business Notebook nx5000 ranks second place in mobile performance in this group of mainstream laptops. The nx5000 lagged just 2 percent behind the group's performance leader, the WinBook C series. The HP Compaq Business Notebook nx5000 was able to stay 3 percent ahead of the IBM ThinkPad R50, which had identical base specs. The performance scores vary somewhat, but the difference is so small that is probably wouldn't be noticeable in any real-world experience. The HP Compaq Business Notebook nx5000 achieved a very good mobile performance score that compares favorably to that of other notebooks in its class.

Performance analysis written by CNET Labs assistant lab manager Eric Franklin.

Mobile application performance  (Longer bars indicate better performance)
BAPCo MobileMark 2002 performance rating  
WinBook C series
164 
HP Compaq Business Notebook nx5000
161 
IBM ThinkPad R50
156 

To measure mobile application performance and battery life, CNET Labs uses BAPCo's MobileMark 2002. MobileMark measures both application performance and battery life concurrently using a number of popular applications (Microsoft Word 2002, Microsoft Excel 2002, Microsoft PowerPoint 2002, Microsoft Outlook 2002, Netscape Communicator 6.0, WinZip Computing WinZip 8.0, McAfee VirusScan 5.13, Adobe Photoshop 6.0.1, and Macromedia Flash 5.0).

Find out more about how we test notebooks.

System configurations:

HP Compaq Business Notebook nx5000
Windows XP Professional; 1.4GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Intel 82852/82855 (up to 64MB shared); Hitachi Travelstar 40GN 40GB 4,200rpm

IBM ThinkPad R50
Windows XP Professional; 1.5GHz Intel Pentium M; 256MB DDR SDRAM 266MHz; ATI Mobility Radeon 7500 32MB; IBM Travelstar 40GN 40GB 4,200rpm

WinBook C series
Windows XP Professional; 1.4GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Intel 82852/82855 (up to 64MB shared); Hitachi Travelstar 40GN 40GB 4,200rpm

The HP Compaq Business Notebook nx5000 lasts more than six hours, which is quite amazing for a mainstream laptop. This is more than enough to win out over the both the IBM ThinkPad R50 and the WinBook C series. Six hours is a very long time for a notebook to last. This kind of battery life is usually reserved for ultralights. Its endurance sets the HP Compaq Business Notebook nx5000 apart.

Battery life analysis written by CNET Labs assistant lab manager Eric Franklin.

Battery life  (Longer bars indicate longer battery life)
BAPCo MobileMark 2002 battery life in minutes  
HP Compaq Business Notebook nx5000
364 
IBM ThinkPad R50
290 
WinBook C series
256 

To measure mobile application performance and battery life, CNET Labs uses BAPCo's MobileMark 2002. MobileMark measures both application performance and battery life concurrently using a number of popular applications (Microsoft Word 2002, Microsoft Excel 2002, Microsoft PowerPoint 2002, Microsoft Outlook 2002, Netscape Communicator 6.0, WinZip Computing WinZip 8.0, McAfee VirusScan 5.13, Adobe Photoshop 6.0.1, and Macromedia Flash 5.0).

System configurations:

HP Compaq Business Notebook nx5000
Windows XP Professional; 1.4GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Intel 82852/82855 (up to 64MB shared); Hitachi Travelstar 40GN 40GB 4,200rpm

IBM ThinkPad R50
Windows XP Professional; 1.5GHz Intel Pentium M; 256MB DDR SDRAM 266MHz; ATI Mobility Radeon 7500 32MB; IBM Travelstar 40GN 40GB 4,200rpm

WinBook C series
Windows XP Professional; 1.4GHz Intel Pentium M; 512MB DDR SDRAM 266MHz; Intel 82852/82855 (up to 64MB shared); Hitachi Travelstar 40GN 40GB 4,200rpm

The warranty on the HP Compaq Business Notebook nx5000 lasts just one year, not the three years we expect from a business system. For a reasonable $200, though, you can upgrade to a full three years of coverage. HP provides support that lasts for as long as you own the system, with toll-free, 24/7 phone and e-mail support. HP has a slew of downloads to keep the nx5000 running smoothly, including manuals, spare parts, warranty information, and product alerts. Not only will the company help you dispose of an old notebook with a trade-in program, HP also sends automatic software alerts via e-mail that let you know when a new driver is ready for download.

To find out more about how this product's warranty really stacks up and what you should look for in terms of service and support, take a look at CNET's hardware warranty explainer.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12
User Rating:
5.0 stars

out of 12 user reviews

awesome laptop

Pros: battery life and light laptop

Cons: its kinda bulky

Review: my all in all opinion is that this laptop is a great running fast laptop, that has a great battery life for portable use, and is very light and easily movable.
User Rating:
3.5 stars

out of 12 user reviews

Not bad for a used laptop

Pros: performed well for an older machine

Cons: a little slow at times as well as bulky and heavy

Review: For the most part this laptop worked well. I have to say though after adding 1 gig of ram I did not see much of a difference. It seemed to perform at the same 500 meg level. Windows worked well on it except for the times it decided to freeze everything. Battery life kind of sucked. I think the most I was able to get out of it was 1.2 hours with the wireless off. Dropped it a few times and seemed to take a licking and keep on ticking. For a work laptop it did its job.
User Rating:
3.5 stars

out of 12 user reviews

Value notebook, just what i need

Pros: Light, Wi-Fi, Firewire, card reader

Cons: not dvd-rw, no bluetooth

Review: Infra-red??? No use. Instead of IR, HP Compaq should consider bluetooth. Great screen but to bright.
User Rating:
4.0 stars

out of 12 user reviews

A value notebook. Good for those looking for the best thing with a reasonable price.

Pros: Stylish design, easy to carry, quiet fan, excellent battery

Cons: Nothing in particular

Review:
User Rating:
2.0 stars

out of 12 user reviews

Could have been great if it wasn't for the resolution.

Pros: Wireless, usb, firewire, battery life, size

Cons: HIGHEST FRICKEN RESOLUTION IS 1024X768!!!

Review: 15" monitor and ONLY 1024x768...Just ridiculous!
User Rating:
3.5 stars

out of 12 user reviews

good choice but display problem

Pros: Centrino, built-in wireless, CD-RW/DVD, are big advantages for me. Good audio.

Cons: Suddenly afetr 5 months of use, started to shut down by itself and not to start-up. Gone to srvice I have been told that there is a failure in the display... Also has not built-in micro.

Review:
User Rating:
1.0 stars

out of 12 user reviews

Average - poor support

Pros: Has a lot of features

Cons: Average, only 64Mb video card. Main problem is the support. Bought a carepak. After first week got disk errors, they came, put in a new motehrboard and forgot to reconnect the modem. Came again, forgot to reconnect the touchpad and damaged the modem cable

Review:
User Rating:
3.5 stars

out of 12 user reviews

RECALL RECAP

Pros: OK, I finally got my nx5000 back from the HP servicer and it turned out that the nx5000 had a display recall. Apparently, they needed to replace the entire display because the machine failed to boot up. The reason being is that the wireless antenna is con

Cons: For all of you out there, definitely have your display checked. If it's the recalled version, definitely have it replaced before your warranty expires. This recall is not widely advertised, unlike HP's recent memory module recall. Good luck!

Review:
User Rating:
3.0 stars

out of 12 user reviews

recommend for students

Pros: I've used it for 1 months and it works good so far. intel centrino is an advantage, also win xp PRO. fast, light weight and good looking, so so audio.

Cons: a little annoyed when CD is running. the fan doesn't working hard---> hot quickly!

Review:
User Rating:
3.5 stars

out of 12 user reviews

Notebook crashed, won't restart

Pros: Following up on the first post... the laptop turned off in the middle of work and won't restart. Sending back to HP Support (who was very helpful by the way). They're sending me a box and covering the shipping.

Cons: We'll see what happens... hopefully they won't erase the HD.

Review:
User Rating:
2.5 stars

out of 12 user reviews

Crapaq

Pros: Good graphics, cdrw/dvd always a plus

Cons: 1 year warranty. These computers retire after 1-2 years of hard use. Not a good buy, even with the warranty. I have owned 3 of them. Never again.

Review:
User Rating:
4.0 stars

out of 12 user reviews

Value, value, and more value.

Pros: + The most value-packed and current laptop on the market. With all these features crammed in, it's no wonder why CNET gave it an "Editors Choice". Plus, I bought this new/sealed on Ebay for $895. That's $500 less than the current market price + Very easy

Cons: - No scroll button on mouse pad - Relatively flimsy build. A more rugged plastic (or metal) would be more assuring - No wireless G? + External case could be have more flair

Review:

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HP Compaq Business Notebook nx5000 specifications

  • General
  • System Type Notebook
  • Recommended Use Small business
  • OS Provided Microsoft Windows XP Professional
  • Service & Support 1 year warranty
  • Notebook type Mid-size laptops (6-7.5 lbs.)
  • Wireless capabilities IEEE 802.11b
  • Processor / Chipset
  • Processor Intel Pentium M 1.4 GHz
  • Cache L2 cache - 1.0 MB
  • Power Efficiency Ultra Low Voltage (ULV)
  • Front Side Bus 400.0 MHz
  • Chipset Intel 855GM
  • Platform Technology Intel Centrino
  • Features Enhanced SpeedStep technology
  • Memory
  • Flash - None - AGP
  • RAM 512.0 MB
  • Max RAM Supported 2.0 GB
  • Technology DDR SDRAM
  • Speed 266.0 MHz / PC2700
  • Form Factor SO DIMM 200-pin
  • Slots Qty 2
  • Empty Slots 0.0
  • Storage
  • Floppy Drive None
  • Hard Drive 40.0 GB HDD / 4200.0 rpm
  • Storage Removable None - None
  • Optical Drive CD-RW / DVD-ROM combo
  • Read Speed 24x (CD) / 8x (DVD)
  • Write Speed 24x
  • Rewrite Speed 10x
  • Optical Drive (2nd) None
  • Hard drive type Portable
  • Environmental Parameters
  • Environmental standards EPA Energy Star
  • Min Operating Temperature 50.0 °F
  • Max Operating Temperature 95.0 °F
  • Humidity Range Operating 10 - 90%
  • Shock Tolerance 40.0 g @ 2ms half-sine pulse (operating) / 240.0 g @ 2ms half-sine pulse (non-operating)
  • Vibration Tolerance 0.5 g @ 10-500 Hz (operating) / 1.0 g @ 10-500 Hz (non-operating)
  • Max Altitude Operating 10000.0
  • Display
  • Type 15.0 in
  • Max Resolution 1024 x 768 ( XGA )
  • Widescreen No
  • Color Support 24-bit (16.7M colors)
  • Audio & Video
  • Graphics Processor Intel Extreme Graphics 2 - 64.0 MB
  • Memory Allocation Technology Dynamic Video Memory Technology 2.0
  • Supported Display Graphics 1024 x 768
  • Sound None
  • Compliant Standards AC '97 , SoundMAX
  • Input
  • Type Keyboard , Touchpad
  • Communications
  • Wireless 802.11b
  • Wireless Controller Intel PRO/Wireless 2100
  • Network Interface 10/100 Ethernet
  • Remote Management Protocol RMON
  • Compliant Standards IEEE 802.3u , Wi-Fi CERTIFIED , IEEE 802.1x , IEEE 802.3x , IEEE 802.3 , IEEE 802.3i
  • Modem
  • Protocols & Specifications ITU V.90 , Bell 103J , ITU T.4 , ITU V.32bis , ITU V.22bis , ITU V.251 , ITU V.29 , ITU V.22 , ITU V.250 , ITU V.27ter , ITU V.32 , ITU V.34 , ITU V.92 , Bell 212A , ITU V.8bis , ITU V.80 , ITU V.17 , ITU V.23 , ITU T.30 , ITU V.21
  • Fax Compatibility G3
  • Max Transfer Rate 56.0 Kbps
  • AC Adapter
  • Voltage Required AC 120/230 V AC 100/240 V ( 50/60 Hz )
  • Output 120.0 Watt
  • Connections & Expansion
  • Expansion Bays 1.0 x Front accessible
  • Slots 2.0 x Memory ( 1.0 free ) , 1.0 x CardBus ( 0.0 free )
  • Interfaces 1.0 x Modem - Ethernet 10Base-T/100Base-TX - 25 pin D-Sub (DB-25) , 1.0 x Serial - IEEE 1284 (EPP/ECP) - 9 pin D-Sub (DB-9) , 1.0 x Hi-Speed USB - RS-232 - IrDA , 1.0 x Network - S-video output - 4 pin FireWire , 1.0 x Display / video - Input - RJ-11 , 1.0 x Infrared - Line-out/headphones - 15 pin HD D-Sub (HD-15) , 1.0 x Docking / port replicator - Phone line - Mini-phone stereo 3.5 mm , 2.0 x IEEE 1394 (FireWire) - VGA - 4 pin USB Type A , 1.0 x Parallel - RJ-45 , 1.0 x Audio - Mini-phone 3.5 mm , 1.0 x Display / video , 1.0 x Microphone
  • Memory Card Reader Card reader ( SD Memory Card )
  • Software
  • Software Included HP Mobile Printing for Notebooks , Drivers & Utilities , Sonic RecordNow! 6.5 , HP Quick Launch Button Software , Norton AntiVirus 2003 , InterVideo WinDVD 4 , Adobe Reader 6.0
  • Miscellaneous
  • Color Black
  • Integrated Options Display / video , Keyboard
  • Features Administrator password , Memory change alert , Power-on password , QuickLock , Ownership tag , Security lock slot (cable lock sold separately) , DriveLock
  • Compliant Standards CE , SABS , TUV GS , UL , GOST , BSMI , CCC , CSA , ACPI , SASO
  • Dimensions & Weight
  • Width 12.8 in
  • Depth 10.8 in
  • Height 1.5 in
  • Weight 6.2 lbs
  • Manufacturer Warranty
  • Service & Support Details Limited warranty - 1 year
  • Battery
  • Technology Lithium ion
  • Installed Qty 1.0 / 2.0 (max)
  • Capacity 4400.0 mAh
  • Run Time (Up To) 4.3 hour(s)
  • Sustainability
  • ENERGY STAR Qualified Yes