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"Very buggy with docking station" on by boson
Pros: Fast, highly configurable
Cons: Heavy, fan runs constantly, locks up frequently
Summary: I purchased an HP NX9010 with docking station in July 2004. It locks up (mouse stops, screen locks, must power down) any where from 5 minutes to 3 weeks after it is booted when connected to the docking station. I have been fighting this problem for seven months, spent hundreds of hours diagnosing it, and sent the computer in for repair four separate times. HP support has been the worst imaginable.
HP support said I am misusing the machine by expecting it to stay booted overnight: they claim their laptops are designed to only run for a few hours, then be turned off. Yet this machine is advertised as being a 'desktop replacement' and is available with a full docking station (which is why I purchased it).
Their support people are complete and total idiots. When you ask to talk to a manager, they say 'I am the manager, there is nobody else you can speak with.' As an IT consultant for multiple businesses, I can attest that HP support hires the most incompetent people that seem to have the poorest engineering skills. They just don't understand how computers work and have a HUGE attitude at the same time.
The 'manager' from HP said if I could not GUARANTEE that I could reproduce the intermittent lockup, they would not fix it. These morons simply do not understand that intermittent failures have no exact way to reproduce them and use that fact to wash their hands of any responsibility to fix problems.
After seven months and hundreds of hours debugging this pile of junk and sending it in for service 4 times (all returned 'No Problem Found') I finally did figure out the problem. Absolutely no thanks to HP and the problem was ENTIRELY caused by HP, not any of my installation or software as HP constantly claimed.
The end result: the Windows XP Ethernet driver for the FA311/312 (on the docking station) that is shipped with this unit is seriously broken, causing the system to intermittently freeze. By replacing the HP driver with the driver available from Netgear, my seven months of intermittent problems went away.
Avoid buying any HP computers: if you have a problem, you will end up dealing with the most arrogant idiots you could ever imagine. This company absolutely and completely does NOT care about their customers after the sale. -
"The specs in the page are wrong!!!" on
Pros: Actualy is a Pentium IV 2.8ghz with 256mb of ddr 2100 memory and 30 gig drive at 4200rpm's. Easy to expand, hard drive is swapable, memory are easy to acess. Comes with win xp pro
Cons: heavy, battery life could be better, but easy resolved by buying another battery
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"Problem prone" on
Pros: Grunty enough for what I use it for.
Cons: We bought two. The hard drive in one of them crashed a week after we got it (after very light usage) and had to be replaced. The screen brightness buttons failed on both and now there is a problem with bringing it out of hibernate which requires the comp
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"Fairly good performance." on by Hypower
Pros: I purchased the pc as second hand and have used it for over a years without problems. It is rugged and appears to be a good replacement for desktop.
Cons: The weight of ythe pc is rather on the high side.
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"Re:a piece of junk" on by SoftwareGuy
Pros: Nothing at all
Cons: What can I say that probably has not already been said about this product? hewlett packard make ok computers, but this one is a joke. Read the bottom line summary for more info.
Summary: While I have tried this laptop out, it's not worth anything, really. First of all, it overheats a lot-no, that does not mean the computer crashes all the time-it just means the temp. gets really warm after only a few min of using it. Secondly, it's as loud as a tractor. thirdly, the model I tried only had 512mb of ram(memory), which I have heard can be upgraded to a gig of ram. 4th, the videocard is intergrated into the motherboard, and is only 64mb of ram(memory). Nothing good to say about this one. The only really good thing is, is that the one I tried came with windowsxp, which I was thankful for, since we all know what a joke vista was/is.If your looking for a decent laptop, this one isn't it.
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