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Lenovo IdeaPad U400 (Core i5)

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  • "Very Poor Customer Support"
    1.0 stars
    on by doctorluo

    Pros: Decent product

    Cons: Non existent customer support. Stay away from Lenovo.

    Summary: Bought two computers. One came broken. Still trying to get the broken one shipped to them for repair. The worst customer support ever encountered. Average waiting time was 45 minutes. Reminded me of a bait and switch approach of some shady internet shops from Brooklyn, NY. It used to be good company when it was part of IBM now not so. Please stay away from them.

    Boris Bogomilov, MD
    Cathy Luo, MD

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Quick Specifications

  • Processor Intel 2nd Gen Core i5 i7-2620M / 2.7 GHz ( 3.4 GHz ) ( Dual-Core )
  • Memory 8.0 GB / 8.0 GB (max)
  • Hard Drive 500.0 GB - Serial ATA-300 - 7200.0 rpm
  • Operating System Microsoft Windows 7 Home Premium 64-bit Edition
  • Display Type 14.0 in TFT active matrix
  • Max Resolution 1366 x 768 ( HD )
  • Graphics Processor PCI Express x16 - AMD Radeon HD 6470M / Intel HD Graphics 3000
  • Optical Drive DVD-Writer - Integrated
Full Product Specifications
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