"Avoid purchase! Will wait for months!!!"0.5 starson by jamesjyp1
Pros: None. Haven't received it when ordered last month! Says they'll ship with a missing part!
Cons: There is no computer! I've been waiting for a month! Placed order on August 25th. September 12th - got an email (see Summary) that said they would no longer delay shipping due to missing piece and would ship with missing piece during week of 9/24!
Summary: See the response received from customer service:
Thank you for your recent X1 purchase with Lenovo.
Unfortunately, your order has been delayed due to
a part constraint (USB 2.0 Ethernet Adaptor).
Currently all X1 orders are shipping between now
and the week of September 24th. To ensure we no
longer delay your order, we will be building and
shipping your system without the USB 2.0
Ethernet Adaptor and will ship it directly to you
as soon as it is availble, which is currently due
to ship out Mid October. We apologize for the
delay and inconvenience and thank you for your
time and patience in this matter.
Took them 2 weeks+ to respond to let me know there was a delay (and a missing piece!!!). Worst part is, I can't cancel unless I call during store hours. There is no 24/7 support for this. Last time I buy from Lenovo, sad it's no longer IBM...