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stars
"Great laptop and best customer support!" on by David-Rodgers
Pros: See summary
Cons: See summary
Summary: I rarely ever write reviews but i needed to for this one. I bought this laptop directly from Lenovo and recieved it about 3 weeks ago. I am constantly traveling and was tired of lugging my 18.5" hp wherever I went. This laptop is very light. One of the best features in this laptop is its keyboard. The keyboard is the best that i have used to date, it has no flex when typing, the keys are backlit, and they have just the right amount of resistence when pressed (also the keyboard is spillproof). The ThinkVantage suite is very nice as well, usually i would not use any software that is preinstalled by the manufacturer but it is very intuitive. Also no bloatware so when you finish setting up your computer it is actually ready to go and you do not need to remove a lot of crap applications. This computer is very fast including great startup and sleep times as well. Some people may complain about the battery not being user replaceable but you really dont need it with the new technology they put into the laptop it usually lasts me 4 to 5 hours depending on what im doing and if i need to i can get the 80% charge in 30 minutes which actually rings true to the claims. The security of this computer is very good. The fingerprint scan works even when the computer is off, you just scan your finger and it will skip the log on screen. Another noteable security feature is the camera if it does not detect human presence for you set amount of time it will automaticly lock the computer. Also worth mentioning is the screen is very very bright and makes things alot easier to see.
Update Link
My only complaint is that the ctrl and FN keys are in the opposite places that they usually are its not a big deal but you do have to get used to it if you use lots of shortcuts like myself.
The best part about this laptop by far is the support. I found 2 dead pixels near the edge of the screen so i called lenovo and within 3 button clicks i actually had a real person and there was no wait time at all.(thinkpads have seperate support from the other lines of laptops) The support is in atlanta so you can actually understand what they say and in less than 10 minutes everything was done. they are sending me a prepayed box and they also let me defer my shipment by 2 weeks because of work. This is the best support i have ever had from any company by far. Very kind and polite operators. lenovo ThinkPad will recieve all of my future laptop purchases (i am comparing the products and services to that of Dell, HP, and Sony with which i have expierience with).
I highly recommend this laptop. You won't be dissapointed with this or the ThinkPad support.
Lastly, If you will buy this Laptop I suggest you have to compare prices before you decide at: www.amazon.com/exec/******/****/B00535BU38/cnet-offer-20
Updated on Oct 26, 2011
www.amazon .com/exec/******/****/B00535BU38/cnet-offer-20