"Broke in 2 weeks, in repair for 7 weeks."0.5 starson by tgamelin
Pros: Worked for 2 weeks.
Cons: Screen broke and has been in repair for 7 weeks.
Summary: After receiving my new almost 3000 dollar laptop, the screen suddenly stopped working. After searching through help forums I finally concluded this was a hardware issue others have had. The screen had stopped working. I could get it to work on a secondary monitor, but what kind of garbage machine breaks after a couple of weeks? You would think a machine that costs well over 2 grand would not, or at least would be replaced immediately. Wrong.... Instead of sending a new machine and "Sorry for your trouble" I have been waiting for a "back ordered part" for SEVEN WEEKS NOW. Worst customer service EVER! Avoid and evade all Sony products until they figure out their customer service problems, or at least have learned what good customer service is.