Sony backs the VAIO VGN-S470P with an industry-standard warranty: one year of free service (including free shipping both ways) and 24/7 toll-free telephone tech support; after the year expires, support calls cost $20 per incident. Sony offers an array of warranty extensions; a three-year plan with onsite service costs $250. The company's Web site provides a good knowledge base and e-mail support from Sony technicians. Sony provides copious, clearly written electronic documentation for the VAIO VGN-S470P, though very little printed documentation--a problem if the machine malfunctions.
For more detailed information about warranties and service plans, check out Computer Shopper's overview of 37 major computer vendors.
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BAPCo's MobileMark 2002 performance rating |
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BAPCo MobileMark 2002 battery-life minutes |
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System configurations:
Averatec 4200
Windows XP Home; 1.6GHz Intel Pentium M 730; 512MB DDR SDRAM PC2700 333MHz; Intel 915GM/GMS; 910 GML Express 64MB; WD Scorpio WD800UE 75GB 5,400rpm
Sony VAIO VGN-S470P
Windows XP Pro; 1.73GHz Intel Pentium M 740; 512MB DDR2 SDRAM PC3200 400MHz; Nvidia GeForce Go 6200 128MB; Fujitsu MHT2080BH 80GB 4,200rpm
Toshiba Portege S100
Windows XP Home; 2GHz Intel Pentium M 760; 512MB DDR2 SDRAM PC3200 400MHz; Nvidia GeForce Go 6600 TE 64M/6600 TE 128M 64MB; Fujitsu MHT2060BH 5,400rpm (RAID 0)
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