"Power Issue and Runs SOOO Hot it ruins beautiful laptop, Service NOT as advertise either!"0.5 starson by bbiegert
Pros: Beautiful, great keyboard
Cons: Powers off if you move it at all (battery attachment issue), AND it runs so hot the keyboard area is untouchable!
Summary: This is a beautiful laptop (I upgraded to the hilt on all options), they keyboard is amazing! However, there is a major issue with battery connectivity. It's so bad that the computer shuts down/turns due to losing battery connection when just slightly moved (literally has done it multiple times when just opening the screen 1 inch). Also, the laptop runs so hot that it will burn your legs and you can't keep your left hand on the keyboard area due to how hot it gets.
Lastly the service is terrible - I even purchased the 3 year ON-SITE repair: which means you wait on hold for 30 minutes, trouble shoot yourself over the phone, they diagnose the issue (OVER THE PHONE), then have to order the parts to fix it (takes 1-3 weeks depending on parts availability!), and then set an appointment for someone to come out and fix it. With IBM - I had them ONSITE themselves doing the trouble shooting and fixing it on the spot with in 4 hours!