Toshiba Satellite A215-S4757

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  0.5 stars

  "Will not burn CDs from iTunes"

  by hopestehling on January 18, 2008

  Pros: nice keyboard

  Cons: not compatable with iTunes burning

  Summary: I JUST purchased this Toshiba laptop and it DOES NOT allow me to burn CDs from itunes. I just got off the phone with Toshiba support and they won't admit they have a problem with their product. I got the same spill that they don't support 3rd party software. Since iTunes has practically become industry standard software, e.g, word, excel, etc. this is a REAL problem for Toshiba.
  DO NOT BUY a TOSHIBA A215-S7422. I already have a Toshiba Satellite that I've had for 4 years and have not had any problems with burning CDs from itunes. So this is an OBVIOUS defect with this unit.
  If you find a firmware upgrade like Dell has, please let me know. At least they ACKNOWLEDGED they had a problem and fixed it.
  See Apple discussion at http://discussions.apple.com/thread.jspa?threadID=1142957&tstart=0

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• 1 reply to this review

• reply by: geekchef on May 4, 2008

  Twenty bucks says your disc drive is in the TS-L632 range of drives and you need to download the firmware from Toshiba here's the link
  
  http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=2024958&moid=1998642&rpn=PSAEGU&BV_SessionID=@@@@1920566641.1208482430@@@@&BV_EngineID=cccgadedlgfhkdecgfkceghdgngdgmn.0&ct=DL&all_docs=false
  
  If you check your drivers and it's a TS-L632 model drive this will fix your itunes problem.

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