Toshiba Satellite U505-S2940 (Core 2 Duo P7350 2GHz, 4GB RAM, 400GB HDD, Vista Home Premium 64-Bit)

Summary: DON'T BUY TOSHIBA PRODUCTS AT ANY COST. YOU WILL BE SORRY. IT'S IMPOSSIBLE TO GET A HOLD OF THE PEOPLE IN CORPORATE BY PHONE, THEIR CALL CENTER AND "SUPPOSED" CORPORATE OPERATORS JUST KEEP GIVING YOU THE RUN-AROUND, AS EXPECTED. YOU HAVE TO SEND A CERTIFIED LETTER TO ONLY A MANAGER OF CUSTOMER RELATIONS, WHO I AM TOLD HAS THE AUTHORITY TO REPLACE THE CURRNET UNIT WITH A NEW ONE , AS THEY SHOULD. YOU WOULD NEVER HAVE THIS PROBLEM WITH DELL OR APPLE AND EVEN HP! I KNOW THIS BECAUSE OUR FAMILY HAS 4 PC's 3 LAPTOPS AND 2 DESKTOPS, IRONICALLY AND "COINCIDENTLY" I MIGHT ADD, ONE OF WHICH WAS EASILY REPLACED BY MANAGEMENT AFTER A SERIES OF ONGOING ISSUES ON MY DELL DESKTOP THE XPS 9000, THAT AS AN ENTERTAINER AND PROFESSIONAL ACTOR ARE USED PROFESSIONALLY ALONG WITH MY APPLE IMAC TO RECORD AND COMPOSE MUSIC AND MAKE VIDEOS. WE ARE VERY TENCIOUS AND ADAMANT ABOUT THIS ISSUE AND ARE DEMANDING A NEW REPLACEMENT OR REFUND. EVEN IF THIS MEANS SLANDERING THIS HORRIBLE COMPANY TO DEATH ALL OVER THE INTERNET AS WE WILL NOT LET UP UNTIL A NEW "LIKE" REPLACEMENT OR REFUND IS GIVEN, PERIOD! tHEY HAD THE AUDACITY TO TELL US PRIOR TO WANTING TO REPAIR THIS PILE OF JUNK THAT IT WIOULD COST US AN ADDITIONAL $175, DESPOITE THE WARRANTY!! ARE YOU KIDDING ME! THAT IS OUTRIGHT EXTORTION AND TOTALLY UNETHICAL AND UNPROFESSIONAL AND BORDERS ON BIG COMPNAY FRAUD! i WILL SET AN EXAMPLE OF THIS COMPANY AND IT'S EVIL PRACTICES, IF IT COMES DOWN TO HIRING AN ATTORNEY IN THE END.