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"Bad experience to start and just downhill from there!" on by scoobinski
Pros: Screen, touchpad.
Cons: Battery, reliability and service
Summary: Laptop delivered had a fatal hardware problem, and had to return it for a new computer. The new one had problem after problem. The hard drive became corrupted after 12 months. The transformer fused. The DVD drive failed after 14 months. The speakers had a poor connection, and would only work intermittently. The service was awful and after the one year warranty period, it was extremely expensive to have it serviced at all.
Never again for Toshiba! -
"Disappointing for a Toshiba" on
Pros: This is my fourth Toshiba laptop and I have to give it a thumbs down because of several annoying problems (see further below). On the plus side, the Tecra M2 provides good value for the features, decent performance, and good battery life. It comes with a
Cons: The product has several annoying problems: (1) The computer makes a constant buzzing noise. I thought it was the hard drive or fan, but the noise apparently comes from the processor according to someone at tech support -- poor engineering/integration; (2)
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"If you need service after the sale don't buy Toshiba" on
Pros: Lighweight and the long life battery available makes it great for travel
Cons: This is my 3rd Toshiba and my last. I called Toshiba to order the product it took 45 minutes to complete the transaction. I order a 12 cell battery, when the computer arrived, they sent the wrong battery. I was taking the computer out of the country and n
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"nice and light." on by cornsy2008
Pros: lightweight for travelling.
nice bright screen.
boot up (when in the right mood) fast.Cons: IMPOSSIBLE TO FIND DRIVERS EVEN OF TOSHIBAs OWN SITE...AAHHH...
Summary: good laptop nice and light but hard to find drivers...
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"Toshiba junk - video/LCD display problem - catch 22" on by stu593
Pros: Lightweight
Cons: nVidea card crashes system - no fix, after 2 year wait
Summary: I bought this computer convinced that I was buying quality based on previous experience with Toshiba. Well, never again will ANY Toshiba product enter my home. I became aware of a problem within the first month of using it when I tried to play a video on an LCD projector for a class I was giving. The problem was narrowed down by Toshiba support after 4 telephone calls (terrible support by the way - they just read scripts). Finally, someone who knew something answered my repeated requests for help and admitted that there was a problem with external displays and the it was the nVidea card drivers. Calls to nVidea support insited that it was a Toshiba problem. Today, I went looking for new drivers and even after 2 years, the only "current" drivers are the ones that came with my machine. Several of my clients have banned Toshiba purchases due to problems with support and resolution. I ended up giving the Toshiba to my daughter for university after trying to resolve the problem for alsmost a year. Toshiba never responded to my written complaints.
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