Cons Drum life...toner life...customer support.....
Summary Brother has become another hardware giant whos upper managers, in their infinate wisdom, have decided if the percentage of crap they produce is below a certain level, they can economically ignore the customers who bought it in good faith and they can still turn a profit based on their margins. I am in the automobile business at the retail level and customer satisfaction has placed my store at the top of the heap in sales. Also when a automobile manufacturer, any of them, has a small percentage of common concerns they issue a recall. Sometimes to the tune of tens of thousands or hundreds of thousands or in GM's case millions of vehicles. I asked the Brother service rep to help with a discount on a replacement drum....a coupon...anything. He asked me to fax him this info, test page, etc and I have never heard back. Alas, I have nothing good to say about the product or service. Occasionally though, I do send a fax to the number I was given, hehe.
Pros Excellent text printing, relatively fast
Cons Somewhat slow to warm up
Summary I've read other users' comments that they have had problems with the HL-1440, but in my case, after more than 2 years of moderate office use, I have had no problems with the printer whatsoever. Am I just lucky, or are a few disgruntled users more motivated to write reviews? I don't know. But I've found the printer to be excellent in almost every respect: great text printing, inexpensive, relatively quick. I have yet to replace the ink after printing thousands of sheets of text. My only quibble so far: on my old ink jet printer I could print addresses on big manilla mailing envelopes, but this printer doesn't accept such large formats.
"Great Printer"on by ThisIsDan
Pros Costs very little to run! Great for a small business!
Cons Owners manual not very detailed.
Summary This is a great printer for the price. It has avery low cost of ownership. Ower business has saved hundreds of dollars a year by moving from an inkjet to this laser printer.
Pros It was very cheap when I bought it a year ago - about $100. I bought two, so in sum, lost $200 plus technicians' fees I paid to try to fix them, which was not possible.
Cons I bought 2 and they both had same problems: 1) suddenly would not print - first temp, then stopped for good; 2) VERY expensive drum that had to be replaced often; 3) WHEN working, paper jam often
Summary Seriously, this printer is horrible - a clunker in every way imagineable. I wish someone had told me what I'm telling you before I bought the printer so I could have saved myself a lot of headache. Truly, I'm taking my time to write this in an effort not only to express my frustration, but to be nice by passing my views on because I wish I hadn't bought this printer and wasted time, money, and my energy. This is the first time I have written a review for any product I've ever owned.
First - I bought TWO of these printers one year ago at the same time and had them hooked up (non-network different locations) on SEPARATE computers --- and both broke down after initially working. (Even when they did work, they would 'cut out' and stop printing temporarily at times. But eventually they stopped working entirely). When techie friends couldn't figure out what was wrong, I spent several weeks trying to fix the printers, not wanting to waste my initial investment - I went so far as to hire a computer technician for $140 to check everything out, re-download the software into both computers, try different cables - still, the printers wouldn't work. They still don't work.
SECOND: when the printers did work, just after I bought them, they were constantly jamming for what seemed to be no reason. I would have to open the printer, lift the drum, and clear the paper - this happened often. Not a big deal, but annoying, especially when I was busy during the day and had left the printer and assumed I'd return to a completed printed document.
Third: Many reviewers have talked about the expensive ink drum: Very true. My view is that the printer is so cheap that Brothers makes up the money on the drum, which runs steep ($75? I can't remember exactly, but I think this is about right) - don't know if this is true, but it seems plausible. They are expensive and seem to be used up after very little printing. In addition, one drum I had bought continually printed 'dark' pages so that the ink and the back of the page were inseparable and certainly the page was unpresentable professionally. Even after shaking and cleaning the drum, there was nothing I could do so I had to throw it out and buy a new one.
I see that some reviewers are much more positive than I am, which is really surprising to me, so I suppose each to his own and if your heart is set on this after my and other reviews, go for it, but... my strong advice is:
1) don't go near it;
2) if you choose to go near it, get a hefty extended warranty - worth every penny - and hold it close because I didn't and lost the short one that came with the printer and I needed it;
and 3) do yourself a favor and google the cost of the ink drum just so that you are absolutely sure of the cost you'll incur when you need to replace it and can find a cheap place to buy it. I didn't and was floored the first time I bought the ink drum. Had I known that fact alone (the cost) before I bought the printers, I would have not bought them.
Hope this helps you in making your decision and good luck.
Pros When new, print was nice and sharp. Straight paper path.
Cons After about 250 pages and three years all the pages come out grey. No amount of cleaning fixes this. Also, lights dim when the printer wakes up.