- Average user rating:
- My rating: 0 stars
Full user review
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16 out of 16 people found this review helpful
2.0 stars
"Great printer, except for one major issue"
Pros: Great for small business, speed is very good, quality is very good
Cons: The noise of it I can live with; having to replace some belt for $400 I cannot
Summary: I bought the machine from a retail store for about $450, after a small rebate and small gift card. Otherwise, it would have come in around $550. Had the machine for 6 months, fully aware of what toner came with it and what the costs were for replacing toner later on. What I did NOT know and was NOT told, was that after approx. 60,000 copies printed I'd have to replace something called an OPC Belt, to the tune of approx. $400. Why would anyone in their right mind buy a $500 machine only to have to replace a part in it every 6 months for $400?? Any small business is going to roll through 60,000 copies in no time. Calling Brother customer service?? They wouldn't budge one inch. I am now in the process of going through corporate HQ. Great machine otherwise, but would never buy another nor recommend it to anyone.
- 2 replies to this review
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How did you end up with your HL-2700CN printer. I'm in Real estate and need to print color postcards- about 1,000/month (on card stock). How do you think it would do???
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This is the most essential part of the printer, as it's the bit that forms the image before it gets onto the paper.
Here in the UK, a replacement OPC belt actually costs more than the printer does, as does the fuser assembly (the fuser is £300, the printer costs £230!). Quite why ANYONE would purchase these spares when you can get a brand new printer, OPC belt, fuser assembly, and a set of "starter" toner cartridges by buying a new printer for less than the cost of the belt, I have NO IDEA.
The low price of the printer is obviously being used as a loss-leader for these ludicrously overpriced consumables.
If you care nothing about waste and environmental destruction, it's more economic to buy the new printer. Otherwise, go and find a printer manufacturer that prices it's consumables a bit more sensibly.
