Quality
Overall, the quality of the text printed by the Dell Laser Printer 1100 in CNET Labs' tests was good and crisp, though not dark enough to be excellent. The text was well formed and easy to read in all font sizes, despite faintness at 6-point size and below. Graphics prints were also good--better than those of the Brother HL-2040 and the Samsung ML-1740--despite anemic-looking gradients lacking dark gray tones.
(Longer bars indicate better performance)
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Click here to learn more about how CNET Labs tests printers.
The Dell Laser Printer 1100 comes with a 90-day limited warranty and one year of 24/7, toll-free technical support. If your printer proves to be defective within 90 days, Dell will replace it by the next business day. You can extend the limited warranty and the exchange program for one year for $29, for two years for $39, or for three years for $49. Dell's Web site offers a knowledge base, FAQs, chat with fellow customers, and an e-mail link to tech support. A printed owner's manual provides additional setup and operational information as well as a brief troubleshooting section.
Dell deserves kudos for including a prepaid DHL shipping label, which you can use to send your old printer (any model under 100 pounds, from any vendor) to Dell's Recycle Center for free disposal.
What You'll Pay
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