"Spectacular Overall Value"4.5 starson by victorpender
Pros: price, quality, footprint, design, software, ease of use
Cons: Initial set difficulties, service, hp website,
Summary: Initially I had a heap of trouble connecting via USB. it simply wouln't work. loading the driver wouldn't happen. I overcame this by connecting to the network port. The USB still doesn't work.
I ended up going thru the HP website to get some assistance. i found the site often confusing, and for no apparent reason, many of the menus constantly linked back to original help menus 5 screens ago. This was extremely frustrating.
I also tried the HP 'Active Chat'. I discovered it is zone, user type and product category dependant, as to times of available service. When i finally worked out what i needed to say in the options boxes to get some support, i finally got thru. When i did the enthusiastic operator was unable to help. she pointed me in the direction of drivers and the self help website etc. thanked me for my call... 'is there anything else...' all the things to appear to be doing a good job were there... except for the good job.
However, having said all this, It is good to use though. It's got the paperdraw, led screen, multimedia bypass slot, and ethernet connector that the 2550 doesn't have, and a cooler design. It is great to get colour laser with these spex at this price.
The software is intuitive, & i love the onsceen diagnostics. the straight thru paper path minimises jams, and assists simple removal of jams when they occur. It’s all very cool.
Everyone's going on about the slow speed. i dont have a problem with it. For the sort of printing it is designed to do, say one of graphics jobs, the main thing is 1st copy out time. Here it is competitive.
My machine came also with an inhouse marketing kit.Updated
hmmm... this is victorpender again. I wrote the original review. well... ahem, it just stopped for no reason. made a funny noise, then just packed up after 5 days use. hp cant help. there's no stock. and im stuck wid it. man it sucks heavy