The HP's print quality disappointed us on the important tests. Text looked grayish instead of black, showed some roughness in large point sizes, and lost fine strokes. Color graphics didn't negotiate shading ramps smoothly and produced blocky transitions, though the printer acquitted itself on color accuracy and detail. Plus it did a great job on grayscale photos, with fine detail and smooth shading.
(Longer bars indicate better performance)
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Black text |
(Longer bars indicate better performance)
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Color graphics | |
Color text | |
Black graphics | |
Black text |
HP provides full toner cartridges instead of the almost-empty starter cartridges packed with many printers. The toner/drum combos are the only consumables; a page of black text should cost a reasonable 2.2 cents, and color about 12 cents. (Lexmark's C522 runs about 3.2 cents for black and 15.6 for color.) HP provides a one-year, next-day onsite warranty, as well as 24/7, free, toll-free tech support over the phone. You can find downloadable manuals, drivers, and software at HP's Web site, as well as FAQs, a user forum, and live Web chat with tech support, Monday through Friday 6 a.m. to 6 p.m. MT.
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