"This printer cannot print sheet music properly!"1.0 starson by hools
Pros: Excellent text quality and automatic duplexing.
Cons: Fused toner smears sometimes occur when horizontal and vertical lines intersect.
Summary: Attracted by good reviews, the automatic duplexer, small footprint, and price after rebate, I purchased this printer mainly for high quality printing of sheet music. It was disappointingly inadequate for this purpose. While text printing is good, printing music does not produce acceptable results and therefore makes this model unusable for the professional results required by my clients. The problem occurs where the vertical barlines cross the horizontal staff lines: a permanently fused toner smear frequently occurs at these points of intersection in a downward direction, opposite to the travel direction of the paper. It happens regardless of media quality, file type, or printer driver settings. On a whim I also tested printing an accounting-style box consisting of many horizontal and vertical lines, with the same unfortunate results. After an hour on the phone with customer support, the decision was made to return the printer for a replacement. The second unit was worse than the first one! While on the phone this second time (this time an hour and a half) I offered to email CS both the source file (PDF) and a scan file of an actual print showing the smearing symptoms. I was told that they could not receive email, which I felt not only further hampered CS from resolving the problem, but which I also find somewhat odd for this day and age. I have returned the second unit and will not be requesting a third. It is a shame that an otherwise excellent printer has to be flawed by the inability to adequately handle such a simple task as printing crossing lines cleanly - hardly a demanding graphic task for a current day mid-level laser printer!