- Average user rating: 3.0 stars out of 50 reviews Back to product review
- My rating: 0 stars
Full user review
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10 out of 10 people found this review helpful
1.0 stars
"This printer cannot print sheet music properly!"
Pros: Excellent text quality and automatic duplexing.
Cons: Fused toner smears sometimes occur when horizontal and vertical lines intersect.
Summary: Attracted by good reviews, the automatic duplexer, small footprint, and price after rebate, I purchased this printer mainly for high quality printing of sheet music. It was disappointingly inadequate for this purpose. While text printing is good, printing music does not produce acceptable results and therefore makes this model unusable for the professional results required by my clients. The problem occurs where the vertical barlines cross the horizontal staff lines: a permanently fused toner smear frequently occurs at these points of intersection in a downward direction, opposite to the travel direction of the paper. It happens regardless of media quality, file type, or printer driver settings. On a whim I also tested printing an accounting-style box consisting of many horizontal and vertical lines, with the same unfortunate results. After an hour on the phone with customer support, the decision was made to return the printer for a replacement. The second unit was worse than the first one! While on the phone this second time (this time an hour and a half) I offered to email CS both the source file (PDF) and a scan file of an actual print showing the smearing symptoms. I was told that they could not receive email, which I felt not only further hampered CS from resolving the problem, but which I also find somewhat odd for this day and age. I have returned the second unit and will not be requesting a third. It is a shame that an otherwise excellent printer has to be flawed by the inability to adequately handle such a simple task as printing crossing lines cleanly - hardly a demanding graphic task for a current day mid-level laser printer!
- 4 replies to this review
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If toner is not fusing, it can be a power problem, but mor likely your paper is either too heavy, or too damp. Laser paper must be VERY DRY. Any moisture can cause fusing problems. Also Coated papers, and other specialty papers can be troublesome for a Laser printer. Try printing on standard copy paper, that is brand new out of the box.
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Your problem is directly related to a fuser problem. the fuser heats the page to nearly 400 Degrees F. Either you are running the thing on a power strip with a lot of other power hungry devices attached to it, or you got two defunct units in a row (highly unlikely). Try a different outlet, and/or have your home/business's voltage tested to see if you are getting good power.
laser printers of all kinds require quite a bit of power to make that little heater heat up that hot, so fast. -
I printed several PDFs of sheet music and the quality is excellent. I have no bleed at vertical-horizontal junctions. Very satisfied with the results.
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I've used my 1320 for the past year with the notation program Sibelius and I'm thrilled with the quality. Even in Economode it looks great. I have just finished a heavy 3-hour print job, and it worked like a charm. I'm sorry you've had problems with it, but for me it's been absolutely great.
Where to buy
HP LaserJet 1320:
$95.99 - $168.00
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$168.00 | No |
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