Pros The duplex feature is great. Fast prints.
Cons There isn't a proper loading tray for letterhead and envelopes.
Summary Very user friendly and produces consistently great quality prints.
Pros Wireless; auto duplex printing; small footprint.
Cons Manual feed is only one page at a time
Summary This has been a great printer for me, I have not had any problems setting up or printing. I have moved twice and changed wireless networks and computers, and the printer has worked with everything. The auto duplex is a great feature, as well. Looks good, and takes up very little space. I absolutely love it.
Pros speed, print quality.
Cons Significant incompatibility problems with Windows 2K and the HP PCL drivers. Simple installation still installs the Times Roman screen fonts which causes display problems with some applications.
Summary The software issues alone were enough to cause me to rate this so low. I made tne mistake of installing the "recommended" configuration that included a lot of screen fonts. This wreaked havoc with many of my applications. The unistall utility did not remove the fonts. I had to reinstall the fonts on my XP based PC.
Then I discoverd that even the base install copied the Times Roman screen fonts which left me with many of the application issues that I had with the full installation.
HP's tech support could not help resolve this. Their scrubber utility that was supposed to remove "everything" their software installed didn't work. I had to reinstall the XP fonts again.
The PCL driver caused memory protection faults in most of my applications on my Windows 2000 based computer. HP's solution was to use the Postcript driver which worked, but was not ideal because I found that the print quality wasn't as good as the PCL on my XP based PC.
When I registered it on HP's site it came up as "remarketed" which is HP speak for "refurbished". I bought this from the online store front of a major office supply company who I will not name here. The store assured me me that even though this was a "special" offer - it was still a new device. HP on the other hand assured me it was a "remarketed" device, and therefore did not qualify for any free warranty support.
In the twenty years I have been supporting PCs, etc. this was by far one of the worst experiences I have ever had. I sent it back and bought a Brother HL-6050DW which I am very happy with.
"good value"on by sosguy
Pros price is right, prints flawlesly
Cons toner eater
Summary Nice printer - no jams
Advise getting the larger capacity toner cartridge
Pros wireless, Wireless, Wireless
Cons freezes up with all three lights, looses network after it has been embedded, paper jams a lot, easily breakable
Summary My experience with this printer has been bad. I have ordered close to 65 of these and I installed them into this new school in Dublin, CA. It freezes up with the Start light, Power light, and warning light and it stays on and you can't do nothing and you would need to restart the printer. Out of the 65 printers 55 has done this more than 3 times in less than a 1 month period. I called up HP representatives and they told me that there is no way that can happen. They said that there is nothing that can cause that in their system. I told them that I went to the HP website to get troubleshoot it and it says all three light indicate Fatal Error. So I told them that they said there is no way that can happen. I told them to come visit the school site and they did and they saw about 15 of the printers were like that. They still said we don't know why. I talked to the HP LaserJet Technician and he told me that it doesn't work that well on a network. I was like what. So I gave up on this printer and got the school the HP 2420dn LaserJet Printers instead. So that is my opinion is get it if you are going to be using wireless, if you are not I wouldn't.