"defective envelope feeder design"0.5 starson by martinatty43560
Pros: none to mention
Cons: Envelope feeder jams routinely. Call HP. They want to charge you fee for tech advice on how to manipulate internal parts so that it will work again temporarily. It is a design defect. The jams recur. For HP to charge customers for help with a problem
Summary: the worst customer service I have ever seen for a problem that HP caused ! It is not broken. It is not worn out. It is not neglected. It is not damaged. It is merely a poorly-designed envelope feeder. I have been buying HP printers for 25 years. Never again. HP's attitude tells me that they do not want my business.
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