"Bad printer. HP should have a recall about this printer"0.5 starson by Informant_OC
Pros: Just a little bit faster than 2400 series
Cons: Board Malfunction in 3+ months. Should be recalled by HP.
Summary: We support a healthcare facility and have more than 50 printers of this model. Since last year, printers freeze in the middle of printing. We turn off then on the printer never can pass initializing process. It freeze right there. The fix for it is to replace the "formatter" (a board on printer), which cost $210 for part and plus labor.
If the printer out of warranty, we on our own. We have to replace the part for 15 of these printers already. We CANNOT get the part directly from HP. We have to contact our contract printer repair company (Universal Laser) for support. The printer guy said that this happens to a lot of his clients. He appriciates HP for giving him job security.