"horrible product. so many jams i wasted reams of paper"0.5 starson by judithmorrow
Pros: when it worked, print quality was excellent. unfortunately it rarely worked.
Cons: Worked well w/ light to mod use about 6 mos. Then incessant jams began. It was at authorized HP repair 3-4 wks where they replaced fuses(?) & other components. Worked about 3 wks & prob returned. HP sd formatting prob $295 + labor.
Summary: I used HP printers exclusively for more than 20 yrs. I pd a premium for what I thought was a reliable product. I am a small office & cannot spend hours dealing w/ equipment that doesn't work. It was at the shop forever & fell outside warranty period. Why pay $500+ for something that really never worked & the next repair (which MIGHT work) would cost $400. Sad to say, I will never buy an HP printer ever again.