- Average user rating: 2.0 stars out of 4 reviews Back to product review
- My rating: 0 stars
Full user review
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2.0 stars
"Good Printer, bad toner management"
Pros: We really liked the quality of the printing and ease of setup.
Cons: We had problems with the toner from the start. We keep getting messages to replace the cartridges. The standard line from support was to go spend money to replace something we had already purchased.
Summary: After spending many phone calls, a technical person on site, and repeating our problem to lexmark over and over agsin, this problem has not been resolved. The bottom line from Lexmark support is to purchase additional toner cartridges. And yet, when you look at the cartridge, there is plenty of toner on the roll. The "Status Page" will say 100%, the next day it will say 0%. We really liked this printer when we got it,
Bottom Line: This is not an expensive printer, nor is it a poor quality printer. It's just not worth the hassle.
