- Average user rating: 1.5 stars out of 24 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
1.0 stars
"Complex failures, Terrible Support"
Pros: Seems cheap
Cons: Complex failures, Terrible Support
Summary: Specifications and value cannot be faulted, BUT.
1. Mine just doesn't work any more! (See specifics below)
2. Lexmark support ignore their emails, and on the costly phone support promise to call you back and never do.
3. The box says LexOnSite support - Good luck getting it!
4. My 1.5k black toner is "nearly empty" after 0.5k of 4% coverage.
5. As with other printers, the 21ppm (if I remember right) is once it gets going, but I have to wait anything up to 5 minutes for the first page. B&W is faster though.
A few specifics ....
Initially, I succeeded getting this printer to churn out a few pages of colour, then something changed. Complex colour pages started printing out as a single line error "PDF Error 11 : PostScript Error: LIMITCHECK, or more recently still "PDF Error 10 : PostScript Error: IOERROR". Sometimes nothing would print at all. Invariably, the printed claimed to be busy for 5 minutes until it just stopped or printed the text line.
I have reset the printer, and completely reset my own MacOS X "Print System" and nothing has got any better. Lexmark have given up answering their email after making a couple of suggestions 'for idiots' not far short of "is it turned on at the wall?". I got a lot more help working with a Mac Forum on further trials, but nothing has worked, and the printer is basically £300 worth of garbage to me now, and I shall have to contend with Lexmark/their reseller for a refund.
Where to buy
Lexmark C530dn:
$759.47 - $3,895.95
| store | price | in stock? | rating |
|---|---|---|---|
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Amazon.com Marketplace
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$759.47 | Yes |
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OfficeGrabs.com
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$3,895.95 | No |
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