Lexmark E321

Average User Rating

4 reviews

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Lexmark E321 - left Lexmark E321 - right Lexmark E321 - back Lexmark E321 - above
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CNET Editors' Review

The good: Low price; very fast; small and well designed.

The bad: Unexceptional graphics output; noisy; not cheap to run; toner cartridges not compatible with earlier versions'.

The bottom line: It's speedy, but the Lexmark E321 is noisy and prints only so-so graphics.

Review: At first glance, Lexmark's E321 looks like a cosmetic upgrade of Lexmark's E320, a zippy 1,200-dots-per-inch (dpi) personal laser printer we liked when it first shipped in 2001. The E321 offers the same resolution (600dpi by default; 1,200dpi maximum), but is significantly faster, able to crank out letter-size pages at 20 pages per minute (ppm). Lexmark also added 8MB of memory. But while the E321 is a generous and speedy low-cost printer, it's also noisy and produces mediocre output. Home users might find this $299 personal laser a good deal, but small-office users should look ... Expand full review
At first glance, Lexmark's E321 looks like a cosmetic upgrade of Lexmark's E320, a zippy 1,200-dots-per-inch (dpi) personal laser printer we liked when it first shipped in 2001. The E321 offers the same resolution (600dpi by default; 1,200dpi maximum), but is significantly faster, able to crank out letter-size pages at 20 pages per minute (ppm). Lexmark also added 8MB of memory. But while the E321 is a generous and speedy low-cost printer, it's also noisy and produces mediocre output. Home users might find this $299 personal laser a good deal, but small-office users should look elsewhere.
Dell P1500, for example, and is plenty fast enough for sharing among small workgroups, although you would need to setup an external print server or PC-based printer sharing, since this model doesn't offer internal network printing. (The step-up Lexmark E323 does offer this option.)

If it's quick, the E321 is also dirty. We rank its text and graphics quality as merely fair. On typical text pages with 12-point fonts, the quality is acceptable. But with serif fonts, such as Times New Roman, the small point sizes were not as legible as on printouts from the Xerox Phaser 4400N. Graphics tended to suffer slight banding with light or dark streaks, and midtone shadows tended to blur together.

If you print only line art and regular text sizes, none of these shortcomings should bother you. But try the small print or to incorporate shades of gray into your documents, and the image-quality flaws become more evident.

Laser printer speed (personal and workgroup)  (Pages per minute)
Text/graphics  
Text  
Xerox Phaser 4400N
12.5 
19 
Lexmark E321
13 
15.1 
Brother HL-5040
12.5 
13.9 
Dell Personal Laser Printer P1500
8.0 
12.9 
Lexmark provides the E321 with an industry-standard one-year limited warranty. Additional coverage plans start at $49. Toll-free tech support is available Monday through Friday from 9 a.m. to 9 p.m. and Saturday from 12 p.m. to 6 p.m ET.

Online, the Lexmark site features a searchable knowledge base, but information about the E321 is pretty thin. The printer FAQs and knowledge base entries at press time numbered fewer than 10 items, and most of these are recycled entries from the E320. Hide Review

Average User Rating

1.5 stars out of 4 user reviews

Rating Breakdown

  • 5 star: 0
  • 4 star: 0
  • 3 star: 1
  • 2 star: 2
  • 1 star: 1

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Most recent user reviews

Showing 3 of 4 reviews

1.0 stars

"very disappointed" By j_nyhan

Pros: output ok, when working

Cons: paper handling the worst I have *ever* experienced

Summary: buy something else

1.5 stars

"Fast printer Lousy paper feed mechanism." By

Pros: We bought the DELL branded version of this printer (P1500) a couple of months ago and it has worked ok except for one thing: The paper feed is crap! More on that under cons. It is very easy to set up and load the software. Nothing out of the ordinary ther

Cons: The paper feed is crummy. You must use pristine paper with this printer or it will begin feeding 10 sheets at a time after about the 3rd sheet. Which means if you try to manually duplex, print on used paper, bursted paper or anything that is not new out o

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