Ricoh Aficio SP C410DN (printer, color, laser)

Summary: I've gone through a couple HP color Lasers and an Oki this machine has been solid. and now that the price has come down to earth this is a good printer to consider.

Summary: Maybe we got a bad replacement toner set, but the yellow toner never seemed to set properly. Called a Ricoh tech and they never showed up. The other replacement cartridges set fine. Someone tried to force the twitchy yellow cartridge to reseat and broke the guide tab. Now it will cost more to replace a 1/4" piece of plastic than to buy a new printer. It was online for less than three months and now it can't work at all.

Sure, a frustrated (and heavy hasnded) user did the damage, but after looking at the design of the toner it's placement, it appears that Ricoh was more interested in slashing production costs more than durability.