Samsung CLP-550

CNET Editors' Rating

3.0 stars
    Overall score: 6.8 (3.0 stars)

Good

Average User Rating

5 reviews

Starting at: $120.95

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Samsung CLP-550 - side Samsung CLP-550 - back Samsung CLP-550 - above
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  • Samsung CLP-550 - side
  • Samsung CLP-550 - back
  • Samsung CLP-550 - above

CNET Editors' Review

CNET Editors' Rating

3.0 stars Good
    Overall score: 6.8 (3.0 stars)
  • Design: 8.0
  • Features: 7.0
  • Performance: 6.0
  • Service and support: 8.0
  • Reviewed by: Kristina Blachere
  • Released on:
  • Reviewed on:
Edited by: Robert Vamosi

The good: Inexpensive; built-in two-sided printing; ample paper capacity; expandable; control panel includes LCD; very quiet.

The bad: Mediocre print quality; fairly slow print speeds; expensive toner price.

The bottom line: Good input capacity and a built-in duplexer would make this printer a great choice for a small office with plans to expand, but its disappointing color print quality could be a deal breaker for some.

Review: For a budget color laser printer, the Samsung CLP-550 offers some top-of-the-line features, including a built-in duplexer, an LCD on the control panel, and decent paper capacity. Unfortunately, these features don't make up for the Samsung CLP-550's lackluster print quality and slow print speeds. For the same price range and feature set, we recommend the HP Color LaserJet 2550L instead.Although it sticks to the typical boxy shape of workgroup lasers, the Samsung CLP-550 contains one unusual design quirk: instead of front and center, the orientation of the paper trays is shifted to one side. When you face ... Expand full review
For a budget color laser printer, the Samsung CLP-550 offers some top-of-the-line features, including a built-in duplexer, an LCD on the control panel, and decent paper capacity. Unfortunately, these features don't make up for the Samsung CLP-550's lackluster print quality and slow print speeds. For the same price range and feature set, we recommend the HP Color LaserJet 2550L instead.Although it sticks to the typical boxy shape of workgroup lasers, the Samsung CLP-550 contains one unusual design quirk: instead of front and center, the orientation of the paper trays is shifted to one side. When you face the front of the printer, the output tray is a quarter turn to the left, as is the multipurpose tray. The control panel remains in front. While this arrangement doesn't affect usability much, you will have to allow for more side-to-side space instead of the usual back-to-front clearance. The four toner cartridges have also migrated to the left side but are stacked like drawers, making them easy to change.

Budget color lasers often eschew LCDs, but not the CLP-550. The easy-to-navigate screen takes you through a full range of layout and paper-handling options, color calibration, and PostScript 3 and PCL 6 font lists so that you can print exactly what you see on your monitor. There's also a little diagram of the printer on the front panel with strategically placed LEDs that alert you to paper jams and empty trays. The Samsung CLP-550 printer includes a 250-sheet paper-input cassette. An additional 500-sheet cassette is available for $299 via Samsung's Web site.

Arguably, the Samsung CLP-550's best feature (given its bargain price) is its built-in duplexer. All you have to do is select top-edge or side-edge orientation in the driver, and the printer will save you reams of paper by printing on both sides of each page.

The CLP-550 connects to your Mac's or PC's parallel or USB 2.0 port (cables not included). You can buy a network-ready version of the same printer (the CLP-550N) or add a wired or wireless network solution later for about $199. Although the CLP-550 is ostensibly a small-workgroup printer (assuming you put it on a network), it has no network management software. If you need a printer that sends e-mail error alerts and tracks such things as usage and firmware via a Web interface, check out the HP 2550L instead.

The Samsung CLP-550's drivers are feature filled but very easy to use. Aside from the usual adjustments you can make to paper size and layout, scale, resolution, and watermarks, there is also a range of color calibration features, from basics such as contrast and saturation to tone tuning, a sophisticated color calibration tool that lets you make fine adjustments to tone curve by tweaking gamma correction and the brightness and contrast of light and dark tones.

Toner prices for the Samsung CLP-550 run high for color printing. Replacement color cartridges cost $120 each. Using the vendor's estimated yield of 5,000 pages with 5 percent coverage, that works out to about 7 cents per page--a bit more than twice the average. A replacement black toner cartridge costs $100 and is rated by the vendor to yield 7,000 pages at 5 percent coverage, which works out to a more reasonable average of 2 cents per page.

On a more positive note, the CLP-550 is remarkably quiet. It helps that the drawer-style configuration of the toner cartridges makes for less movement, and therefore less noise, when printing.

Overall, the Samsung CLP-550's performance disappointed us, especially its color print quality. During our CNET Labs tests, the CLP-550 suffered from occasional paper jams, and its printouts sometimes were spotted with ink, as though one of the cartridges sprayed ink arbitrarily. Hide Review

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Average User Rating

3.0 stars out of 5 user reviews

Rating Breakdown

  • 5 star: 2
  • 4 star: 1
  • 3 star: 0
  • 2 star: 1
  • 1 star: 1

My Rating

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Most recent user reviews

Showing 3 of 5 reviews

1.0 stars

"Power and sound issues" By tuxedomask419

Pros: Good clean picture, easy hookups

Cons: A year and month after purchce there is a loud humming noise and now it cycles power and wont turn on. Warranty expired of course

Summary: At first it was a great product, but the true test is when things are no longer "new" will they still function at 100%. Its a big fat no for me on this. I will be back to update the repair cost that comes out of my pocket to keep ... Expand full review

2.0 stars

"Disappointing" By Henri12

Pros: Price, networked, and with duplexing capability.

Cons: slow, driver problems affecting color rendition, and waste toner tank error messages.

Summary: Slow to start, and a heavy printer at 70lbs. Problematic is the frequent error message that the waste toner tank needs to be replaced or cleaned. Or that the "Imaging Unit is Invalid". A replacement tank is not cheap, and cleaning it works most of the time but it is ... Expand full review

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Specifications

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Quick Specs

  • Printer Type: Workgroup printer - Laser - Color
  • Max media size: A4 (8.25 in x 11.7 in) Legal (8.5 in x 14 in)
  • Connectivity technology: Wired

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