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- Average user rating: 3.5 stars out of 9 reviews Back to product review
- My rating: 0 stars
Full user review
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2 out of 2 people found this review helpful
4.0 stars
"Great printer for the price and features."
Pros: Networkable and USB, duplex, speedy, good text and graphics.
Cons: Noisy. Samsung support was useless when I called regarding problems connecting. See below for details.
Summary: I just purchased this product, so time will tell. I've printed text with a gradient graphic at in toner saver mode. Both the text and the graphic looked great. I printed out a 104 page document in duplex in a manner of minutes. The problem was connecting this printer to our network. Most of the computers in the network are connected through wireless. I could not connect to the printer at all. When I connected through ethernet, the printer worked flawlessly. I'm still working on the wireless connection, but Samsung was no help. In fact, at one point the tech asked me where I bought the printer. When I told him that the company, which is a reputable online company, he said there was no warranty on the printer, because the company wasn't an authorized distributor. After a frustrating few minutes of telling him that was not legal and that I'll ship him all of my Samsung products in pieces, I asked to be connected to his supervisor. Of course, there was not supervisor available, but he did connect me with another tech, who thought that it was a software problem, but the people who could deal with the issue would not be in till Monday. After this useless 15 minutes, it took me another 2 hours to get three computers connected. At this point, the "Samsung" corporate attitude might stop me from buying another product of theirs, but otherwise I'm satisfied with this printer.
Where to buy
Samsung ML-2851ND:
$193.56 - $259.00
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