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stars
"Great printer for the price and features." on by jeff.bloom
Pros: Networkable and USB, duplex, speedy, good text and graphics.
Cons: Noisy. Samsung support was useless when I called regarding problems connecting. See below for details.
Summary: I just purchased this product, so time will tell. I've printed text with a gradient graphic at in toner saver mode. Both the text and the graphic looked great. I printed out a 104 page document in duplex in a manner of minutes. The problem was connecting this printer to our network. Most of the computers in the network are connected through wireless. I could not connect to the printer at all. When I connected through ethernet, the printer worked flawlessly. I'm still working on the wireless connection, but Samsung was no help. In fact, at one point the tech asked me where I bought the printer. When I told him that the company, which is a reputable online company, he said there was no warranty on the printer, because the company wasn't an authorized distributor. After a frustrating few minutes of telling him that was not legal and that I'll ship him all of my Samsung products in pieces, I asked to be connected to his supervisor. Of course, there was not supervisor available, but he did connect me with another tech, who thought that it was a software problem, but the people who could deal with the issue would not be in till Monday. After this useless 15 minutes, it took me another 2 hours to get three computers connected. At this point, the "Samsung" corporate attitude might stop me from buying another product of theirs, but otherwise I'm satisfied with this printer.
- 2 replies to this review
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so in the end how did you network this?
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Hi,
I haven't bought this printer yet and am finding your review to be quite helpful, so thank you :) But as to the networking issue, I think it says on the specifications page that this printer is wired/does not support wireless-- just a note to anyone out there looking to create a home network.