"DO NOT BUY unless you live in a big city."0.5 starson by GilaPeter
Pros: When it worked, it was okay.
Cons: Just past the warranty - bingo! Broken. "Never ever turn off"
Summary: Had this for a year and a month and guess what, it suddenly broke. A few tips:
1. NEVER ever turn it off. When you do, the wax blocks glue the cutting blades and then when you turn it on, they break and are NOT replaceable.
2. When you call Xerox, they COULD NOT GIVE A HOOT about your stress. Their answer? "Your warranty ran out. Pay for a technician to come to your office and fix the machine." Estimated cost $500+. Cost of a new machine (BUY JAPANESE - NOT XEROX) about $550.
3. Called a local technician, they have no clue about Xerox because Xerox only allows Xerox trained technicians to get parts.
4. Called A Xerox technician (closest was 3 hours by car)- "Ah, we know that problem, never turn off the printer - just to come and have a look will be $350 and if the board is gone, that'll be another $250 or more."
Solution? A trip to the Dump - and if you take my advice, that's were Xerox belongs as well. The whole company.
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