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Xerox Phaser 6180/N

front side back
front side back

Product summary

The good: Fast; high-quality prints; decent per-page costs; toll-free phone support.

The bad: A little pricey; color printing could use some slight improvements.

The bottom line: We really like the office-oriented Xerox 6180/N for its quick, high-quality prints, but the Lexmark C530dn provides more bang for your buck and slightly better quality.

Specifications: Printer Type: Workgroup printer - Laser - Color , - Monochrome ; Max media size: Legal (8.5 in x 14 in) ; Connectivity technology: Wired ; See full specs

Price range: $624.39 check prices

See all products in the Xerox Phaser 6180 series

CNET editors' review

  • Reviewed on: 02/20/2007
  • Released on: 02/12/2007

The Xerox 6180/N is a gigantic, office-oriented color laser printer that may also fit into homes that have high-volume print needs. The base model, the $500 6180/N comes network ready, but for automatic double-sided printing, you'll have to upgrade to the 6180/DN, which costs $650. Both models produce quick prints--particularly in color--and boast impressive print quality. But the Lexmark C530dn is a better value: It includes a duplexer, is network ready and, at $500, costs less than the comparably equipped Xerox 6180/DN. The Lexmark and Xerox models are neck and neck in terms of print speed, but we found the Lexmark provides slightly better print quality.

Design
The Xerox Phaser 6180/N is a monster of a machine, better suited for offices than for homes. The all-white printer sits 15.7 inches wide, 19.4 inches deep, and 18.5 inches tall, and weighs a hefty 62 pounds. Color laser printers tend to be larger than monochrome printers, because the four individual toner cartridges (black, cyan, magenta, and yellow) are arranged in a single row.

The main paper cassette pulls out from the front of the printer and holds up to 250 sheets of plain paper. You can adjust to hold sheets as large as legal-size. The front panel of the printer folds out to reveal a 150-sheet multipurpose tray--handy for one-off print jobs on media other than what you'd normally keep in the cassette. (Xerox offers an optional 550-sheet paper tray for a whopping $400.) The paper well in the top of the printer serves as the output tray, and a fold-out flap helps control long sheets.

The basic control panel comprises just a few buttons for navigating the menu, a two-line text LCD, and a wake-up button for nudging the printer out of power save mode. The menus mostly address maintenance issues and paper-selection options. The LCD constantly displays the various toner levels so you know when you're about to run out of a particular color, an incredibly helpful feature for preventing emergency ink refill runs to Staples.

Features
The Xerox Phaser 6180 comes in two configurations, the $500 6180/N and the $650 6180/DN (Xerox is offering a $50 rebate on both models at the time of this writing). Both models ship with a 400MHz processor, 128MB of memory (upgradeable to 1GB), and Ethernet, USB 2.0, and parallel connectors. The 6180/DN model adds a duplexer for automatic double-sided prints, a great way to save money and trees.

Xerox offers two types of toner cartridges, standard- and high-capacity. Though high-capacity toner cartridges are obviously more expensive, they save you money in the end because the per-page cost ends up being lower. For the 6180 series, the standard cartridges (2,000 pages for color; 3,000 pages for black) cost $90. The 8,000-page high-capacity black cartridge costs $190, and the 6,000-page high-capacity color cartridges cost $196. This works out to about 2.4 cents per page for black prints and about 12.2 cents per page for color prints. Both costs are within the normal range for a color laser printer, but the Dell 3110cn's per-page costs are lower: 1.4 cents for black and 9.4 cents for color. The Lexmark C530dn's print costs are just slightly higher than the Phaser 6180/N's.

Performance
The Xerox Phaser 6180/N is a fast performer, but not the fastest we've seen. It printed black text at a rate of 17.19 pages per minute (ppm) and black graphics at a rate of 17.44ppm. The comparably priced Lexmark C530dn scored 17.02ppm and 16.36ppm, respectively, and the Dell 3110cn outpaced all the competition, printing black text at a lightning-fast 23.36ppm and black graphics at an impressive 22.58ppm. The Phaser 6180/N slowed down a bit for color prints, which is normal for printers. It turned out color text at 14.76ppm and color graphics at 15.81ppm, just a bit faster than most of its competition.

CNET Labs' color laser performance (in pages per minute)
(Longer bars indicate better performance)
Color graphics  
Color text  
Black graphics  
Black text  
Dell 3110cn
13.3 
12.41 
22.58 
23.36 
Oki C5500n
14.85 
11.37 
18.41 
17.92 
Xerox Phaser 6180/N
15.81 
14.76 
17.44 
17.19 
Lexmark C530dn
13.56 
15.94 
16.36 
17.02 

The Phaser 6180/N made excellent work of black text prints. The characters printed out clean, sharp, and dark, even when reduced to very small point sizes. The color text prints were good but not perfect: We saw some minor errors in character formation and noticed cross-hatching in some of the more difficult colors, though the latter problem plagues most color laser printers. We were very impressed by the black graphics prints. The graphics and photo elements showed excellent detail and were free of the crosshatches common to lasers. The color graphics print also displayed excellent detail and a pleasing saturation of colors (though the colors tended to be a bit ruddy), but we saw banding in what should be a smooth grayscale. It also had some minor problems handling barcode patterns. Overall, we were pleased with the quality of the prints from the Phaser 6180/N but slightly preferred those we saw from the Lexmark C530dn.

CNET Labs' color laser quality
(Longer bars indicate better performance)
Color graphics  
Color text  
Black graphics  
Black text  
Lexmark C530dn
Good 
Excellent 
Excellent 
Excellent 
Xerox Phaser 6180/N
Good 
Excellent 
Good 
Excellent 
Oki C5500n
Fair 
Good 
Good 
Excellent 
Dell 3110cn
Fair 
Fair 
Good 
Good 

Service and support
Xerox backs the Phaser 6180/N with a one-year warranty, but you can upgrade it to two or three years. Toll-free phone support is available Monday through Friday, 8 a.m. to 8 p.m., ET. Xerox's Web site offers software and driver downloads, a troubleshooting knowledge base, video tutorials, and manuals.

See more CNET content tagged:
Xerox Corp.,
Lexmark,
color laser printer,
laser printer,
cartridge

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Reviews from around the WebPowered by alaTest

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    Summary: alaTest has collected and analyzed 177 reviews of Xerox Phaser 4500/4510 from international magazines and websites. Experts rate this product 80/100 and users 72/100. Comparing these reviews to 198782 other Printers reviews gives this product an overall alaScore™ 85/100 = Very Good.

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    Editors' rating: 100

    Summary: An above average 3-in-1 scanner, printer and copier. Black and white only printing lets it down

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  • personal computer world

    Editors' rating: 80

    Summary: A high level of features and support but at a high price. Many could make do with a Magicolor 2430DL without missing the Phaser's extras

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  • pcmag.com

    Editors' rating: 80

    Summary: The Xerox Phaser 6180N delivers the right speed, output quality, and paper handling to make it a good choice as a color-laser workhorse in a small office.

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