- Average user rating: 3.5 stars out of 43 reviews Back to product review
- My rating: 0 stars
Full user review
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2 out of 2 people found this review helpful
2.0 stars
"Surprisingly poor clarity, fuzzy image & low refresh rate"
Pros: Nice large display, excellent design
Cons: Low refresh rate caused headache after 15 min, not a crisp image
Summary: I was so enthusiastic about buying this monitor but was disappointed by the lack of clarity, and the low flicker rate actually caused a headache after 15-20 minutes of use. Alternating display settings didnt fix the issue, I had someone else use it and the headache issue was replicated. I have four LCDs and this was supposed to be "the good one" but it was inferior to the others. The monitor was so problematic that I suspected that it potentially had a defect, I spent over 90 minutes (mostly on hold) on the tech support line with five different people. I had to start over and re-explain each time I got a new person on the line. No one admitted to a problem but I did get Apple to agree to take it back although they initially told me that I would have to pay $100 for restocking fees. With the $1000 cost and the Apple name I had expected much better clarity, and at least helpful technical support if the issue warranted it; I was unfortunately dissapointed by both.
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