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"Completely overrated monitor and way overpriced."
0.5 starson by onetoomany81Pros: I really can't think of one.... maybe ease of purchasing via dell.com?
Cons: Overpriced, poor product quality, poor gaming performance, terrible support
Summary: Don't be fooled by this CNET review..... If you are looking to waste money and eventually end up with a 30lb paper weight, this is your monitor. Otherwise, save yourself the money & frustration of dealing with Dells off-shored support teams.
By the way, it would be great if the CNET review was updated to indicate which revision was actually tested. After trolling many of tech sites & forums, it appears the product quality began to drop with revision A04. Dell is now shipping via A05 which is what my review was based on.
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After reading a number of positive reviews through various social media outlets & tech sites including CNET, I decided to take the plunge and drop $1400 on this POS.
First off, the actual image quality isn't all that impressive compared to much cheaper monitors with comparable resolution. Also, if your a gamer, the ghosting is immediately noticeable and after a few hours is really quite irritating.
Second, I really question the quality of the components Dell is now having their contract manufacturer use in the latest revision of these monitors (A04 onward). After having my monitor less than 12 hours, the LCD panel has already failed. This is something that can be expected from a cheaply manufactured LCD, but not from what is suppose to be a "high end" monitor based on its price tag.
Having worked in supply chain operations in the past, I am going to assume Dell opted to go with a cheaper components to cut down on the manufacturing costs in the newer revisions and thus increase their profit margin.
In any case, if you do make the mistake of purchasing this monitor which will inevitably fail, have fun working with Dell's support teams. They'll waste 45 minutes of your time to complete what should only take 2-3 minutes to troubleshoot. Then you'll have the pleasure of dealing with their returns process, but I'll save that for another rant.
Updated on Jan 6, 2012
- 1 reply to this review
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The Dell dirty laundry nobody mentioned is that Delldoes not fix these $1,400.00 monitors. Damage is not covered by the warranty so if you break it Dell WILL NOT FIX IT. Your choice is to dumpster the unit and buy another. This the most environmentally irresponsible policy ever. So before you buy this POS seek another provider that at least repairs their product. Sooner or later it WILL fail, and after your warranty, tough luck. Just put that $1,400.00 baby in the trash because Dell will not repair it.


