Pros Nicest monitor I've ever owned
I picked up a re-certified version of this monitor for $199 thanks to a deal I found here - http://www.techdealdigger.com/deals/hewlett-packard-w2408h-199-at-buycom/5628
The swivel feature is nice
Cons I wish I had bought 2 of them
Summary Keep your eyes peeled for deals like the one I scored. I'll buy another one next time the price drops.
Pros Excellent color as long as you don't limit the palette by using the pretty much debilitating wizard tool. Bluray movies and 1080p movies look great.
Cons Awful ergonomics (power button ideally requires two fingers and thumb to operate; turning down volume requires a minimum a of 3 button presses), at desktop distances vertical orientation is almost impossible to view and there is HORRIBLE light bleed.
Summary I really wanted to love this monitor - and when using it as a display for my PS3 I really do - and it has the essential feature set I was looking for: large size, tilting, HDMI input, etc. but as a computer monitor, text rendering is hardly any better than a cheap display, the speakers are useless and I too got bit by the "includes DVI but doesn't" marketing that this monitor was afflicted with. Warning to Canadian customers: if your 2408h is defective, you will have to send it back and wait for a "repair or refurb". hp will neither send you a replacement monitor first nor replace your defective monitor with a new one. I am a life-long hp customer (42" hp plasma display, hp desktops and laptops, hp camera, hp printers and hp monitors) and I've been lucky so far, but I am slightly disappointed with this monitor. I was actually going to send it in for replacement after the first week due to the extreme light bleeding at the edges but the repair people gave me a 3 month runaround and conflicting messages regarding what they would actually do to help me but the icing on the cake was when I examined a neighbor's 2408h and noticed that he had similar amounts of light bleeding. I'm scared now that hp will consider my light bleed "acceptable" or "normal" and send back my unit scratched and exposed to all that damage which comes with shipping (I baby my things). Having to send back something this nice, new and relatively pricey is not something I relish doing. Do yourself a favor and examine the monitor thoroughly at the store display and if the display monitor shows edge bleeding, ask yourself if you can live with it.
"Great for gaming"on by terence2
Pros Color, Size, Clarity
Cons Speakers I guess 2 watts why bother
Summary I have purchased Samsung Monitors for the last 15 years, From 17" and up. Replaced my 22" Samsung with this. HP has surprised me with a quality piece of equipment.
"Great monitor"on by clarmr
Pros large clear and crisp, rotates 90 degrees, looks better then any of the monitors I used at work or and cad lab.
Cons no hdmi port
Summary I purchased two of these monitors and set them up in dual mode. I am cad designer and I love the amount of real estate it affords me. I was considering going with one 30" monitor but this was a better choice for me. Now if I can only convince my job to follow suit...:) I have owned my monitors for 18 months now.They perform very well. The picture is excellent when viewing photos, hd videos, dvds and most of all 3d cad. This monitor can swivel 90 degrees. It has a few usb ports. I prefer this screen layout over the new elongated hd screens.
Pros The size, the brite screen
Cons I purchased this on July 21, 2009 and on January 26, 2010 it stopped working. HP insists the warranty expired on April 27, 2009, three months before I bought it. I have made 11 calls, sent proof of purchase 4 times. 30 days later they still say no
Summary I WILL NEVER BUY ANOTHER HP PRODUCT. I WILL GO ON EVERY CUSTOMER REVIEW SITE THAT I CAN FIND ON THE INTERNET AND MAKE SURE THAT PEOPLE KNOW NOT TO BUY THEIR PRODUCTS BECAUSE CUSTOMER SUPPORT IS THE WORST I HAVE EVER EXPERIENCED WITH ANY COMPANY IN MY LIFE!
Please read on to know why I say this. And remember you have been warned, do not do business with Hewett Packard or purchase their products.
I purchased and have proof of purchase for an HPw2408h 24" Wide Screen LCD Flip Brite screen monitor. I purchased the monitor on July 21, 2009 however when I contacted HP on January 26, 2009 to say my monitor stopped working they said the warranty expired April 27, 2009. Kind of hard to be out of warranty three months before I purchased.
I have personally made ten (10) phone calls with each lasting up to believe it or not (3) hours and have sent them a total of (4) Emails with a copy of my receipt, serial number, product number, place of purchase and date of purchase.
Believe it or not Friday February 12, 2010 I called Office Depot who had a record of my purchase and they did a three way conference call with HP. Guess what, we were on the phone for 1-1/2 hours and again the same run around over and over.
Seriously I repeatedly asked for a supervisor, approximately (50) times during that conversation and kept being told that the supervisor was on another call and would call me back. I said sure, that's what you've told me everytime I've called. The last time you said 45 minutes, nine hours later I had not received a call and had to call back again.
The person I was speaking to would only give me his name. I asked for his ID number and he told me they are not allowed to give it out. He said it was company policy. I asked I you sure it's company policy. He said yes. I again asked are you sure it is Hewlett Packards policy or is your policy? He said it is company policy.
I asked him to give me the warranty departments phone number and he said that he does not have phone numbers. I do not believe him. I also told him several times that I wanted to do a customer satisfaction survey because I felt like all that he was doing was giving me a run around. I even went so far as to ask him if this is how he treats all of his customers and this is really going to throw you, his answer was "no I do not treat everybody like this, I only treat you like this.". I said so you admit it, you are treating me bad.
Again I asked for a supervisor, again he said he's on another line. I told him that I wanted customer service again because I want to file a complaint against him. He then said it is not necessary because everything is recorded. I said so are you saying that the entire conversation is recorded, he said yes. I said really? Is everything recorded or what is recorded only what you type into the computer. He said no, everything is recorded. I said good then you can put in your report that I have also contacted the Better Business Bureau and gave him my case number. I said I'm sure that HP will be upset to have their company listed as a bad place to do business because you guys can't accept the fact that I have already sent an Email multiple times with a copy of my receipt and you continually say it is not under warranty.
He said he does not know what happened to the other Emails but that I need to send another one. I asked him why should I bother because apparently you guys can't read. I said maybe that's the problem, you really can't read the english language, maybe I should write it in Japanese, Spanish, Korean, Chineese or Indian. Guess the last one hit a nerve because that's where he is at. Really bad that we have to deal with people in different countries for products we buy in the United States. No wonder our unemployment is going higher and higher, we don't employ the people in our country who need jobs. We hire people in other countries who don't speak fluent english and are difficult to deal with. Seriously Hewlett Packard should really re-think that a little bit.
After an hour an a half on the phone I said to him, you know what go ahead and transfer my call to your supervisor because talking to you makes no sense at all. He said well now you're not going to be next in the query because you didn't let me transfer you earlier you are probably going to have to wait for 3 or 4 customers before you. I said whatever I will take my chances, because it's better than sitting here wasting my time with you.
Believe it or not within two minutes his supervisor was on the line, and although I have to say she was pleasant to deal I was still told that I will now for the 4th time have to submit an Email with a copy of the receipt.
It's good to know though that I had an Office Depot representative on the line as a witness to the run around I was getting.