- Average user rating: 1.5 stars out of 7 reviews Back to product review
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
0.5 stars
"Mine broke after 9 months. TERRIBLE WARRANTY SUPPORT!"
Pros: Beautiful Image while it works
Cons: Blew up in my face after 9 months. Samsung Support is TERRIBLE
Summary: Correction. This gets zero stars. I loved this monitor. I wrote several positive 5 star reviews about it. Then it broke with a bang and a flash, right in my face. I called Samsung right away. They said a repair guy would come out to fix it. After 4 days with no contact, I called back. They said no one will be coming to fix it. A replacement will be sent to me and I have to mail the broken one to them. I waited for the replacement unit for two weeks. I called Samsung. They said no replacement would be sent. They want to issue a refund. They said it would be a 4 days before I get a shipping label from them, and then after they receive the broken monitor, 21 days before I see a check. I asked to speak with someone in case management. They said it would be sometime next week before they call me back. Incidentally, my 5 month old Samsung 42" plasma TV also broke. A local contractor did come out to service it right away, but never again will I buy a Samsung. Their stuff breaks, and they do not live up to the warranty as described in the manual. THE WORST SUPPORT IN THE WORLLLLLLD!!!!
Where to buy
Samsung SyncMaster 305T LCD Monitor:
$1,167.73 - $1,383.40
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