- Average user rating: 4.0 stars out of 21 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
1.5 stars
"Having problems with image burn"
Pros: Good price, bright
Cons: Image burn. Design is clumsy.
Summary: I purchased VA1912wb 5 months ago and was pleased at first. But then i noticed a light bar at top of the screen. This bleaching effect is not visible while i work as it is exactly where the window bar and menu lines are. But it becomes apparent when i'm looking at the desktop or watching dvd movies. It is as if my screen is scratched and the scratch is getting lighter and more prominent. It turns out this is what they call image burn (image persistence). I've never seen this effect until with this LCD. So you know i don't do anything extreme with it, i work during the day, turn it off during night, and have screen saver running during the day when i'm away from the desk â?? so the image burn problem with my ViewSonic VA1912wb is definitely due to poor screen quality. I talked to customer service and it would take them 2 weeks to fix/replace the monitor once i ship it to their repair center. So i either have to put up with this light bar and hope it doesn't get worse, or i have to buy a new monitor, ship this one at my cost, and wait 2+ weeks for this one to be repaired â?? i don't like either options.
BTW, just recently over thanksgiving the monitor was off for 5 days. When i came back things did get a little better but the image burn promptly came back within a day or two of use. My recommendation is stay away from this model. ViewSonic is probably skimping on quality to bring the price down.

