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1.5 stars
"Defects-ridden Monitor"
Pros: Solid build, understated looks and great adjustability
Cons: Dead Video Input ("DVI") and Dead Pixels
Summary: It was time to retire my trusty 4-year old 15" Samsung Syncmaster and I read lots of good things about Viewsonic, especially, their professional VP series.
So I thought that buying the Viewsonic would be an easy purchase. I was wrong.
My DVI input stopped working after a month. After the Viewsonic support in Singapore gave me a hard time, they reluctantly sent me a replacement. They were not familiar with the concept of customer service so I had to educate them.
The replacement that Viewsonic sent was even worse! The DVI failed after 3 hours. I should also have paid more attention to CNET's comment that this monitor has poor colour rendering. Mine had green streaking and artefacts on the top right hand corner of the screen. On top of that, I found several dead pixels using Dead Pixel Buddy. Annoyed, I shot off an email to Viewsonic together with photos of the green streaking and artefacts. I am astonished that they sent me such a defective monitor as a replacement. My annoyed email must have got their attention because this time they offered a replacement without fuss although they added that they had to import this from Taiwan since the VP930b has been phased out in Singapore.
The replacement arrived today. I ran Dead Pixel Buddy and found at least 5 dead pixels right away.
For a US$450 monitor from their premium range, this is unacceptable. After this experience, I cannot recommend buying a Viewsonic.
