Pros Convenience. I registered the domain with them found it easier to host than to transfer.
Cons Their customer service is horrendous. Rigid, unbending and unwilling to work with you.
Summary I will never host another site with them, nor will i ever recommend network solutions to anyone.
Pros Have used them for hosting multiple web sites for several years. Their filtering of spam is excellent.
Cons Had a mysql database with daily entries which they were supposed to be running backups on but had not run the backups for 10 days. Suddenly my database was missing about 5 weeks worth of data and the only backups were 11 days old. They were 'sorry for t
Summary I have hosted multiple web sites there for at least 5 years but will be moving to another hosting company as soon as I can.
Pros Their nsHosting Shared (Small-Unix) package is priced about right compared to other companies.
Cons Customer service was less than helpful. Prices are generally too high. Advertisements on the website are misleading and services do not function as they should.
Summary Network Solutions is overpriced and deceptive. They offer services that others provide for free (for instance web forwarding). A client of mine paid for their Enhanced Business Listing that leads you believe that you can add additional information about your company when a whois search is done on your domain. The information is added, but ONLY when you do a whois search through Network Solutions; doing a search through any other provider or service does NOT show your added information.
The hosting package is advertised to come with a free domain name. However the system does not apply this credit unless the domain is in the cart when you checkout with the hosting. If you already have a domain with them their system does not ask you if you want to apply the credit to that domain, nor does it keep track of you having a free domain if you purchase one in the future. You must call suport to have them apply the domain to any domains you have purchased or do purchase; but be sure to do it within 30 days of buying their hosting or the credit won't be applied.
On top of all this, their rates are ridiculous! $34.99 is a bit pricey for a domain name. Do some research and you can find a fair price is around $10/yr. Their nsHosting Shared (Small-Unix) hosting rate ($119.50 as of time of writing) is comparable to what other companies are charging.
Before choosing this company, please do some homework on other providers. There are many out there, and while each have their quirks, you can surely find one that is more fair than Network Solutions. I have moved all my clients away from this provider and they will NOT be returning.
Pros NOTHING NOTHING NOTHING!!!
Cons The worst company in the world. You have to waste a lot of time with them to contact them. Even thou you call them, you can not contact a right person who is in charge. It is their system. They are King.
Summary NEVER USE network solutions. They do not care about customer at all. When you call customer service, they just issue service request number.
And they do what they want. I renewed 3 year renewal on Mar 15 and cancelled right away after I found their service fee is too expensive.
Customer service representative said they would refund money but I got an e-mail that I have to use their service for 3 years according to their policy. Decision maker hide and send this kind of e-mail to me.
Then, I had to call customer service so many times and fight with them to get money back. Finally, they refunded my money. But, they deleted my web hosting service account on Mar 22 without any notice even thou my expiration date is May 26, 2011. I could not get any business e-mails.
I called customer service to recover web hosting service but I got only service request number. They sent me an e-mail that I must purchase new web hosting service package to recover it even thou they deleted my web hosting service account before expiration date of 5/26/2011.
They know that it is wrong but they just urge me to purchase new web hosting service package to recover web hosting service.
I had to fight with them 3 days. I could not get any e-mails while fighting.
Finally I purchased web hosting package thru other company to get my business e-mail. Network solutions hurt my own business. I run a small trading company. I can not run my company without e-mails. But, Network Solutions does not care about it. They just want to sell their web hosting package with hurting my business. I really like to sue network solutions if any lawyer can take this case.
Pros There are no pros.
Cons Hosting is mediocre at best, with very klunky interfaces to upload and manage your site. Their website builder is pathetic. Email is a DISASTER with these people - they have lost all of my old email twice - on multiple accounts. Their email interface
Summary You would have to be brain damaged to use this hosting company.