Pros Works on your phone without the need for an additional unit. Good search feature. You can use phone while service is running.
Cons If you launch navigator with your phone in a non ring mode navigator will not talk and you must exit the service to change your phone mode.
Summary Excellent for people who travel by plane. The service is not as good as a $1500 unit built into a car or a $1000 unit setting on your dash but when you travel by plane and want to stay light this is an outstanding service. I have used this service to find hotel and meeting location addresses in over 20 cities and I have not had any problems. I load my destination address into my phone before my trip and then navigator can easily find and route me to my destination. The search by topic feature work nicely as well.
Pros Easy to use. Accurate. Excellent voice directions - uses street names. Well worth the monthly fee. Routing around traffic is truly amazing.
Cons Small screen makes it difficult to use for maps. However, the voice directions overcome this drawback.
Summary I use VZ Navigator all the time as my van does not have a navigation system and I am reluctant to pay hundreds of dollars for a portable GPS which requires more wires, mounting and possible theft. I have used VZ traveling through many states with fantastically accurate results. Also, because the information is stored on Verizon's servers, the maps and directions etc. are always up-to-date. I love this service and am debating whether to get an iPhone or stick with Verizon because of their excellent GPS system. In fact, in comparison to the built-in nav system in our Prius, we find the VZ to be more accurate and up-to date. Other features, such as POI are also excellent. I wish VZ was available on the iPhone - but since it is not I am very tempted to renew my contract with Verizon.
Pros Never again will I be late!
Cons None so far
Summary Before I signed, up for this service I, liable to run into a tree or worse another motorist while juggling maps and little slips of papers on my way to customer sites!
Enter VZ Navigator, instant Magellan! Now I pre-load my route and I am off. No more maps, gas stations stops for directions for those hard to find places and “hey you!” out the side window asking for directions. Not only that, but now I have become a part-time civil servant by helping at least 5-6 people in the last 6 months find their way. It’s kind of odd that after getting the service I have been within ear shot of folks asking for directions while filling up my tank at a gas station more then before… in closing I love this service and the options I can choose to plan my route are great with the price of gas going up and up.
One more thing, if all else fails and I cannot find the customers location. I can pull up their phone number (if they have phone number listed) and give them a call.
Great job Verizon!
"VZ Navigator is a rip off not only do you pay 9.99 a month, using it also goes against your minutes!"on by heatherinohio83
Pros VZ Navigator works great and is user friendly.
Cons Overcharges customers to use the function.
Summary VZ Navigator was explained to me that it was only a $9.99 monthly charge. When I received my bill the following month I noticed that I had went over my minutes. I noticed an odd number that kept showing up on the bill. I called customer service to find out what number 777-000-0001 was because it was causing my minutes to go over. The customer service representative stated that it was VZ Navigator. I explained to the representative that I was not informed that using VZ Navigator would go against my minutes. She tried to give me a script, but after complaining she placed me on hold and looked into the issue. At that time she said that I was correct, there was a glitch in the system, and credited my account. This went on for about four months. This month the customer service representatives had a new script and it took talking to many representatives and a manager to get the account credited. At this time I no longer have VZ Navigator because they now are calming that the use of this feature will go against your minutes in addition to the $9.99 monthly charge.
Pros Fast, Good Reception, Auto Updates, navigation commands come in early time
Cons My Phone's battery dies in 3 hours with it.
Summary I really like the VZ Navigator. The only negative I have with it is that it eats up the battery on my phone, I doubt that can be avoided. It gets updates on the first startup, and map loading is FAST in EVDO coverage areas. I was surprised that it found my location in the basement of a hotel without difficulty. Very good service; I highly recommend it. I will be using it on vacation from PA to North Carolina at the end of July, so I will update the review after then.
Just a side note here:
I am using the Navigator on the Samsung-u740 dual flip phone. If you have this phone, you can easily make calls any way its flipped, however when flipped in landscape mode it will always be on speaker. Also, any Get It Now app include the navigator can only be used in landscape mode- this means that when you get an incoming call or make an outgoing one that you want to keep private you will have to close out of the navigator.