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2Wire Wireless-G 802.11g ADSL Gateway

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Average user rating: 1.5 stars out of 9 reviews Back to product review
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1 out of 1 people found this review helpful

0.5 stars

"Not a Good Modem - Inconsistent performance on MAC"

by 3DMPXL on February 12, 2009

Pros: well, its ATT new modem !! Setup is simple, but really can't do anything other than run in in default mode and hope it runs, if your're lucky.

Cons: Does not work consistently with my MacBook Pro 2.16GHz. It does not behave normally doing basic stuff !! Loading webpages, the browser sits there for several minutes and partially loads the page with multiple errors
Summary: I upgraded to ATT 6Mbps DSL. All of a sudden my 2wire 1000SW started acting like I've described above. After several days of messing with it, I purchased a Linksys router and configured the 1000SW in Bridge mode ( made a pass through) the problem went away !! Browsers ( Safari & FireFox 3.x) worked fine again.

Contacted ATT suipport -- After much time spent on the phone I got to 2Wire's Level-3 support. They could not help diagnose the problem at all. Their conclusion was there must a problem with the wiring !!! so they sent a tech to check it out.
Wiring and Sync signal is fine - I demostrated to the tech the problem: When I use the new 2wire 2701HG-B my internet connection is unreliable and with multiple errors on web page loading and on streaming audio -- I unplug everything and install the 1000SW in Bridged mode and use my Linksys wireless router, ALL works just fine.

The tech had no idea and was not able to solve the problem. He concluded there must be something wrong with my MAC !!! I'd say very unlikely based on my demostrations both the Tech who was here in person and to the Level-3 ATT / 2wire support people .. They all say their new modem is working just fine. I say NOT. It little messing around has taking over 8 hours of my time , and still not resolved. THANK YOU AT& T !!!!!!

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2Wire Wireless-G 802.11g ADSL Gateway: $99.99

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