"Disappointing experience, poor internet service!"0.5 starson by SammyK71
Pros: Service works great during the first week only.
Cons: Poor Internet service. They promised 5-8 mbps download speed but what I got was 0.2-3mbps. More than three times a week, I received less than 1 Mbps download speed.
Their Unlimited Internet plans also have limits. When my Internet speed slowed down to 0.2
Summary: I made several calls to their support team, but they could not solve the problem of poor connection speed. During one of my several conversations with Clear's technical support team, one representative told me that my speed is slow because I have been using too much Internet. Which made me very upset because I had purchased their fastest unlimited internet service plan just so I could enjoy their phone service and the online experience without worrying about the slow down. But I learned later, that my "Unlimited plan" also has a limit. Their unlimited plan does not allow to exceed certain amount of Internet usage. I had purchased their service because they promised "Blazing fast Internet speed". In reality, I received a very poor Internet, and "Blazing, fast speed was missing".