"No connection - No customer service"1.0 starson by ellierose8
Pros: I like the "idea" of a simple usb style of connection
Cons: In two months, NO usage. NO instruction manual, NO installation CD and NO customer service agent that can get it to work. I have close to $400 wrapped up in this product and haven't used it yet.
Summary: ZERO Connectivity. Functionality is ZERO. My experience has not been good. I am going to the Sprint store for the 7th time today. Sprint wants $200 more to cancel the worthless product! Sprint does not know why it doesn't work "Just go to a coffee shop with free wireless" was the Sprint solution! Anybody out there with any ideas?