T-Mobile WebConnect USB Laptop Stick
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CNET Editors' Review
CNET Editors' Rating
- Reviewed by: Bonnie Cha
- Released on:
- Reviewed on:
The good: The T-Mobile WebConnect USB Laptop Stick offers tri-band 3G connectivity. You can also send/receive text messages from your PC and it also offers up to 8GB of storage via the microSD expansion slot.
The bad: The service plan is too expensive. It's not Mac compatible.
The bottom line: The T-Mobile WebConnect USB Laptop Stick works just fine as a cellular modem, but the service plan is priced too high.
With Wi-Fi hot spots blanketing the nation and its 3G network rolled out and expanding, T-Mobile felt the time was right to roll out its T-Mobile WebConnect USB Laptop Stick. It's the first 3G cellular modem for the carrier, and it lets you connect to the Web on your laptop using T-Mobile's 3G network or Wi-Fi (802.11b/g). The WebConnect worked fine throughout our tests, so our issue isn't with performance, but rather, the pricing.
The WebConnect USB Laptop Stick is available now in various pricing options: $49.99 with a two-year contract after rebate; $99. ... Expand full review
With Wi-Fi hot spots blanketing the nation and its 3G network rolled out and expanding, T-Mobile felt the time was right to roll out its T-Mobile WebConnect USB Laptop Stick. It's the first 3G cellular modem for the carrier, and it lets you connect to the Web on your laptop using T-Mobile's 3G network or Wi-Fi (802.11b/g). The WebConnect worked fine throughout our tests, so our issue isn't with performance, but rather, the pricing.
The WebConnect USB Laptop Stick is available now in various pricing options: $49.99 with a two-year contract after rebate; $99.99 with one-year contract; or $249.99 with no contract. On top of that, you'll need a service plan, which starts at $59.99 for 5GB of wireless data per month. If you go over that limit, you will be charged an overage fee of $0.20 per MB. This is on par with the plans offered by other providers that carry broadband devices, such as AT&T and Verizon Wireless. However, T-Mobile's pricing doesn't seem justified when you consider its 3G network reaches fewer people than Verizon and AT&T. Currently, T-Mobile's 3G network is available in 130 cities and covers 100 million people. By comparison, AT&T's 3G network is available in 350 cities, and Verizon covers 274 million people (after the Alltel acquisition). While T-Mobile plans to expand to 100 additional cities by the end of 2009, until then, the WebConnect USB Laptop Stick might be a hard sell unless it lowers the service plan prices.
Manufactured by Huawei Technologies, the WebConnect USB Laptop Stick comes in a nice black-and-neon-green color and measures 3.4 inches tall by 1.1 inches wide by 0.5 inch thick and weighs 1.1 ounces. It features a swivel design, so you can fold it and not have the USB stick protrude from the side of your laptop. However, it's a bit wide, and when plugged into our Lenovo ThinkPad, which has a vertical USB slot, the accessory extended just below the bottom of the laptop and made it a little wobbly on our desk. Not a dealbreaker, just something to note.
There's a small LED on the face of the device that flashes green when it detects signals and turns solid blue when you're connected. The SIM card holder is located on the back, and finally, there's a microSD expansion slot located on the left spine. The latter accepts up to 8GB cards, allowing you to use the WebConnect as a portable storage device. In the box, you get a protective case, a USB cable, and a SIM card.
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Bonnie Cha is chief correspondent for Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California.
User Reviews
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"Intermittent, Unreliable and Basically Useless" By yellodevil
Pros: I really have nothing good to say about this item
Cons: Fluctuating transfer rates, constant time-out errors, overheating hardware, unstable drivers, buggy software
Summary: The T-Mobile Rocket Laptop Stick is one of the most frustrating products I have ever used. Not only does the Webconnect software require regular re-installation but the device drivers (fifteen in all, I believe) constantly replace, override and duplicate themselves, WiFi access is nonexistent and the hardware itself frequently (literally) ... Expand full review
"constantly disconnects even where reception is great" By neoafro
Pros: small and can go anywhere
Cons: defective, disconnects frequently
Summary: buy this if you want to be frustrated repeatedly
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