"Awful with dreadful customer support"0.5 starson by john7852
Pros: Nice Color
Cons: The product was bad; service worse.
Summary: Wow. Where to begin. My daughter loved this and used it a great deal. It was a wonderful Christmas present which survived until May. She always had a difficult time maintaining the 'connection' with the pc, the device's memory was awful. But then it froze up. We followed all of Apple's instructions online and eventually had to send the device back to them in their packaging. Next thing we know, they claimed we opened the device (which we didn't) and it was cracked, which it wasn't when we sent it in the packaging. Apple simply doesn't want to back up a poor product. I've often thought people who purchase Apple products buy the sizzle instead of the steak----but I bought an ipod for my teenaged daughter. Heck, the steak was lousy and the sizzle was poor. Oh, to fix this cost more than a new Dell Digital Jukebox. I've always had great luck with Dell products so that's where my money is now.
When you see an Apple on the product label, choose a different product!!!