- Average user rating: 3.0 stars out of 18 reviews Back to product review
- My rating: 0 stars
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1 out of 1 people found this review helpful
1.5 stars
"hp's horrid customer service"
Pros: good product
Cons: bad service
Summary: my mom got a 40GB hp ipod for me in Dec of 2004. it is now exactly 30 days after the warranty has run out and apparently the hard drive is bad and i need to replace it. the thing won't work at all. i have a $500 paperweight. apple won't do anything about it because it's an HP product and HP won't own up and just replace the thing because the warranty is out.
